Catering Sales Manager

Why We're Here

At Hotel Indigo® we serve the curious – people who are inspired by new places, new people and new ideas.  With hotels in culturally diverse locations all over the world, no two properties are the same. Each is part of the pulse and the rhythm of a place, drawing on the story of its local area to inspire every aspect of the hotel, from intriguing design to distinctive local ingredients in our menus. We’re a global family of properties, bound together by a common desire to give our guests not merely a room, but a place.

How We're Different

Hotel Indigo, Grand Cayman is an upper upscale lifestyle hotel opened in the Spring of 2024, offering 282 guest rooms with views across the Caribbean Sea, multiple restaurants, an expansive pool deck and rooftop bar, for a uniquely local experience that brings into harmony the novel and the known, awakening the curiosity to join in, venture out, and encounter the meaningful connections that lead to life’s true riches.

Just as no two neighborhoods are alike, no two Hotel Indigo hotels are alike, and no two Team Members are alike.  We are looking for bright, confident, and free-spirited people to join our team!

What You'll Do

You'll be responsible for sales and operations of the catering department, and spend your primary time on direct selling at Seafire Resort & Spa and Hotel Indigo Grand Cayman. As well as be a liaison between the client and banquet operations. Responsibilities will also include staying current on industry trends, and you seek creative ways to infiltrate markets and accounts.

Some of your responsibilities include:

• The main focus of this position is selling event space to local clientele and destination wedding markets. 
• Full service planning in advance of the event and executing the program over the actual event dates.
• Assist the clients with menu selection, décor and vendor assistance, generating event diagrams. 
• Maintain appropriate balance of account maintenance, prospecting for new business, and building profitable relationships with clients.
• Implement a monthly action plan to visit your top clients for marketing blitzes to fill need periods.
• Assist the Director of Catering in developing specific goals and strategies to keep up with market trends. 
• Assist with site tours of potential and definite clients
• Detailed knowledge of property, space, capacities, concept, and food style (menus). Review and update menus, packages, and upgrades as requested to satisfy client needs and to maximize revenue.
• Be familiar with the hotel's competitive set.
• Communicate a clear sense of strategic direction and goals for assigned territories and markets.
• Maintains accurate and detailed notes and traces for accounts within the PMS and Catering Database.
• Join and attend appropriate market organizations to network with fellow event planners and potential clients.

What You Bring

• 2+ years of hotel/resort selling/servicing experience within the events industry.
• Forbes Five Star experience background
• Experience in Delphi FDC, Social Tables and Opera systems
• Experience in the Caribbean Markets a plus
• Prefer previous hotel administrative experience in the Sales / Catering department or relevant education/degree in the events field
• You're highly creative, with strong sales and interpersonal skills!
• You've got great communication skills both internally and externally.
• Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
• Well organized, detail-oriented, with excellent follow-up skills.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

 

Be Yourself. Lead Yourself. Make it Count.