Catering Sales Manager

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

You'll be responsible for sales and operations of the catering department, and spend your primary time on direct selling at Seafire Resort & Spa and Hotel Indigo Grand Cayman. As well as be a liaison between the client and banquet operations. Responsibilities will also include staying current on industry trends, and you seek creative ways to infiltrate markets and accounts.

Some of your responsibilities include:

• The main focus of this position is selling event space to local clientele and destination wedding markets. 
• Full service planning in advance of the event and executing the program over the actual event dates.
• Assist the clients with menu selection, décor and vendor assistance, generating event diagrams. 
• Maintain appropriate balance of account maintenance, prospecting for new business, and building profitable relationships with clients.
• Implement a monthly action plan to visit your top clients for marketing blitzes to fill need periods.
• Assist the Director of Catering in developing specific goals and strategies to keep up with market trends. 
• Assist with site tours of potential and definite clients
• Detailed knowledge of property, space, capacities, concept, and food style (menus). Review and update menus, packages, and upgrades as requested to satisfy client needs and to maximize revenue.
• Be familiar with the hotel's competitive set.
• Communicate a clear sense of strategic direction and goals for assigned territories and markets.
• Maintains accurate and detailed notes and traces for accounts within the PMS and Catering Database.
• Join and attend appropriate market organizations to network with fellow event planners and potential clients.

What You Bring

• 2+ years of hotel/resort selling/servicing experience within the events industry.
• Forbes Five Star experience background
• Experience in Delphi FDC, Social Tables and Opera systems
• Experience in the Caribbean Markets a plus
• Prefer previous hotel administrative experience in the Sales / Catering department or relevant education/degree in the events field
• You're highly creative, with strong sales and interpersonal skills!
• You've got great communication skills both internally and externally.
• Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
• Well organized, detail-oriented, with excellent follow-up skills.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

 

Be Yourself. Lead Yourself. Make it Count.