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Product Manager

San Francisco

About Shepherd

Our mission is to create the first comprehensive platform that combines top-tier insurance offerings with world-class software so commercial businesses can manage risk and prevent losses. We’re starting with the $10T commercial construction industry.

Our thesis is that technology can solve the sustainability challenges facing commercial insurance, and to accomplish this we’re building a platform that incentivizes our clients to adopt the best tools when they buy our coverage. Across construction and other commercial markets, technology is available but fundamentally underutilized, despite the potential for improving loss outcomes and stopping this crisis.

To date, Shepherd has raised $20M+ from top tier VCs including Y-Combinator, Susa Ventures, Spark Capital, Costanoa Ventures, Era Ventures, Greenlight RE and Intact Ventures.

About You

As one of the first hires on the Product team, you will play a pivotal role in shaping Shepherd’s future as we scale and refine our platform. Shepherd empowers underwriters with technology that streamlines workflows, improves accuracy, and delivers deeper insights.

In this fast-paced environment, you will work closely with leadership to define product goals and outcomes. You are detail-oriented, customer-obsessed, and driven to create a product you’re proud to share with the world. You thrive on customer feedback, embracing it as an opportunity to challenge assumptions and refine hypotheses. Experimentation excites you, and you’re eager to explore diverse ideas to find the best solutions. You care deeply about our customers—especially those who are not tech-savvy—focusing on transforming complex workflows into intuitive, user-friendly experiences.

About the Role 

Shepherd is building a better and faster way to underwrite commercial insurance for high-hazard businesses, including using novel data sources. Our products are supported by a full-stack platform purpose built to launch and support everything from submission intake to policy issuance. Shepherd leverages its technology to make quick, informed, underwriting decisions. Finally, we pair our insurance products with native software (SaaS) solutions that help improve client outcomes and differentiate our offerings in the marketplace.

As our Product Manager, you will be responsible for the end-to-end product planning and execution across the entire business lifecycle. This role involves gathering and prioritizing product requirements, and collaborating with cross-functional teams (engineering, underwriting, finance, customer experience, and operations). You will ensure product goals align with the company’s overall strategy and objectives. Reporting directly to our CTO and co-founder, Mo, you will be an integral part of Shepherd’s execution process and driving growth for our existing and new product offerings. 

We have offices in San Francisco and New York. We love working together in person and are looking for candidates who can be onsite at our San Francisco HQ.

What You’ll Do:

  • Product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with other cross-functional teams
  • Effectively communicate the "why" behind the product and address complex challenges with cross-functional stakeholders
  • Write product specifications, work with designers to build mocks, and collaborate with engineers and engineers to ship features
  • Develop and maintain the product roadmap, including vision, market and competitive intelligence, requirements, prioritization, adoption, communication, partner support, and training
  • Present product plans and updates to senior leadership and successfully influence outcomes that contribute to Shepherd’s mission and growth.
  • Provide data-driven insights and feedback to inform product development.
  • Keep projects on track and communicate effectively with stakeholders across all levels.

You would be our dream candidate if…. 

  • 5+ years of product management experience, preferably at a SaaS company. Fintech or experience in a highly regulated industry is a plus.
  • You are detail-oriented and skilled at breaking down complex problems, understanding their nuances, and articulating them clearly to stakeholders.
  • You’ve successfully worked on and prioritized multiple projects, understanding their connections and making trade-offs when necessary to deliver value.
  • You bring a bias toward action, with a proven track record of driving initiatives forward and working cross-functionally with design, engineering, and business teams.
  • You excel at presenting ideas, collaborating with diverse teams, and communicating effectively across all levels of an organization.
  • You’re fluent in using data to make informed decisions and are comfortable with SQL and BI Tools 
  • You care deeply about the customer experience, especially for non-tech-savvy users, and have a knack for turning complex workflows into simple, intuitive solutions.
  • You thrive in a fast-paced, high-growth environment and are energized by ambiguity and the opportunity to solve challenging problems.

Bonus points if you have:

  • Experience in the insurtech/fintech or highly regulated industries.
  • A strong technical aptitude, with the ability to effectively communicate and collaborate with engineering teams.
  • Prior startup experience, particularly in an early-stage, high-growth environment.

Here’s a glimpse into our interview process:

  • You’ll speak with a Shepherd Recruiter 
  • You’ll speak with our CTO and Cofounder, Mo 
  • You’ll speak with Team Members 
  • You’ll come on-site to our SF HQ and meet the team

Benefits 

Premium Healthcare
100% contribution to top-tier health, dental, and vision

Unlimited PTO
Flexibility to take the time off, recharge, and perform

SF, NYC, or Dallas Fort Worth Offices
Premium office spaces on both coasts with daily lunches provided

Professional Development
Access to premium coaching including leadership development

401(k) Plan
Competitive 401(k) plan offered

 

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