Asset Protection Specialist

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: 400 Smoketree Plaza, North Aurora, IL 60542

Role Description: 

The Asset Protection Specialist is a key member of the ShipBob team charged with the primary responsibility of preventing financial loss caused by theft and fraud and overseeing physical security within their assigned facility. In driving a shrink elimination culture within their assigned facility, they will utilize tools to minimize loss to ShipBob and its merchants, including but not limited to CCTV systems, exception reporting, physical security audits, and badge and access management systems. The Asset Protection Specialist must demonstrate integrity at all times, respond to the asset protection and operational concerns of all associates, and remain focused on facility specific business objectives while supporting key asset protection and operational responsibilities. This role reports to the Director, HRBP.

What you’ll do: 

• Engage, coach, train, and influence operational business partners on key asset protection and physical security policies and best practices. 
• Serve as the SME for asset protection and physical security within assigned location. 
• Interact with on-site security guard team and oversee 3rd party guard team relationship. 
• Own building access control systems to include the creation of building badges and the deactivation of badges. 
• Identify security vulnerabilities and proactively work to put in place deterrents to mitigate and/or eliminate risk.  
• Review and analyze CCTV and exception reporting to identify theft and/or loss trends. 
• Oversee investigations of internal and external theft and fraud and conduct interviews when appropriate. 
• Prepare accurate and detailed case reports. 
• Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans to mitigate losses.  
• Testify at criminal and civil trials related to closed investigations. 
• Interact with local, state, and federal law enforcement agencies. 
• This role covers a 24/7 operation, and you must be able to work all shifts, including nights, weekends, and holidays, as necessary.   

What you’ll bring to the table: 

• 2+ years of experience in the following: security service, asset protection, investigations, law enforcement, or a bachelor’s degree in a related field. 
• 2+ years of data collection experience with root cause analysis. 
• Wicklander-Zulawski Interview & Interrogation Certification Strongly Preferred. 
• Certified Forensic Interviewer (CFI) Certification Preferred. 
• LPCertified (LPC) or LPQualified (LPQ) Strongly Preferred. 
• Experience in physical security systems and security vendor coordination. 
• Excellent written and verbal communication skills. 
• Experience interacting with local, state, and federal law enforcement agencies. 
• Ability to work independently without supervision in a fast-paced environment. 
• Workplace Violence Risk Analysis and/or Business Continuity Experience. 
• Solid decision-making and data analysis capabilities. 

Perks & Benefits:  

• Medical, Dental, Vision & Basic Life Insurance  
• Paid Maternity/Parental Leave Program  
• Flexible Time Off Program  
• Paid Sick Leave   
• Floating Holidays (2 days/year)  
• Wellness Days (1 day/quarter)  
• 401K Match   
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $56,288 - $93,813. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.