Site Reliability Engineer (FTA)

Fast-Track Apprenticeship Program – Site Reliability Engineer
Site Reliability Engineer (Agentic Ai) - Montréal, QC · Full-Time, Permanent · 100% On-Site 

 Is This Opportunity Right for You?

Before reading further, ask yourself three questions. Your honest answers will tell you whether this is the right fit.

① Do you have the ambition to grow a career, not just hold a job?

SIA is structured like a top-tier professional services firm. We recruit entry-level talent with a single long-term objective: to develop your potential into a working equity partner, earned on merit, over the forthcoming years. high ambition, over achiever, adaptability, out of comfort zone. 

② Are you passionate about leveraging technology to raise the bar on performance?

At SIA, the role is more thinking than doing. You are always "on," though not in the sense of working overtime. You are always observing, wondering: "How could my clients’ infrastructure be more resilient, more secure, or more cost-efficient?" You seek improvements before anyone asks. applying your technology foresight. 

③ Do you have the drive to invest meaningfully in your own success?

We value thinkers who raise the bar through insight, not hours. Your contribution is measured by how well you learn, adapt, anticipate, and deliver — not by how long you sit at your desk. Fail fast. Reflect. Improve. That is our culture. Clients want to adopt technology and enable new ways to get work done. 

If you answered yes to all three, we want to hear from you.

 About SIA Innovations

SIA Innovations is a boutique digital transformation consultancy operating at the forefront of AI and hybrid cloud adoption. Our mission is to propel organisations into the future with intelligent, user-centred solutions built primarily on IBM's enterprise technology stack.

Strategically located in the heart of downtown Montréal, with underground access to the Metro and REM, we work alongside Fortune 1000 companies and leading public-sector organisations across Québec, Ontario, the Caribbean, and the United States. We guide these organisations in reimagining their business models, modernising their operations, and building AI-first, data-driven enterprises.

Our Culture: continuously raising the bar of expected business performance through applied, technology-enabled innovation.

 The Role

As a Site Reliability Engineer (Apprentice), you keep hybrid, AI-ready infrastructure resilient, secure, and cost-accountable long after go-live. You work at the core of SIA’s Hybrid Infrastructure studio, across three foundational pillars:

• Hybrid & Resilient Cloud — designing and operating environments built on IBM Power Systems, IBM Cloud, and Red Hat OpenShift that stay up under real production load
• Identity Lifecycle Management — governing who, and what (including AI agents), can access every system, end to end, under a zero-trust posture.
• IT Automation & FinOps — automating infrastructure delivery through code and applied Generative AI, and giving leadership full visibility and control over what it costs to run

Your primary outcome is infrastructure that heals itself, secures itself, and justifies its own cost — with fewer manual interventions and clearer financial accountability.

This is a 16-month structured apprenticeship designed for driven recent graduates ready to launch their careers at the frontier of AI-driven system design and enterprise technology. It combines hands-on client project work with dedicated learning, building architectural range and technical depth progressively.

Beyond project responsibilities, you are expected to invest a minimum of an additional 8 hours per week in structured internal learning across cognitive skills, interpersonal development, industry knowledge, and technical expertise. Staying current with the evolving landscape of AI and enterprise technology is a core expectation, not an optional extra.

 What You Will Do

Your responsibilities at SIA are a direct expression of the firm's five core values. We hire for attitude and behaviour first; technical skills are developed on the job. Each value shapes how you contribute day to day:

Value Creation — Continuously seek better ways to serve clients and improve systems

• Design resilient hybrid infrastructure blueprints spanning IBM Power Systems, IBM Cloud, and Red Hat OpenShift, built for maximum availability under real production conditions
• Identify automation opportunities across the infrastructure lifecycle and translate them into Ansible playbooks, Terraform modules, and Packer image pipelines
• Leverage Generative AI and prompt engineering to accelerate the creation of automation scripts, infrastructure-as-code, and incident runbooks
• Build reusable automation and identity-governance patterns for SIA’s internal library of intellectual property
• Contribute to R&D initiatives developing new SIA methodologies for AI-ready infrastructure and agentic runtime security
• Conduct applied research on emerging hybrid cloud, zero-trust, and FinOps practices to enhance SIA’s service offerings
• Support the onboarding of new team members into SIA’s tools, processes, and culture
• Maintain an active professional presence through IBM TechXchange communities, industry meetups, and networking events

Commitment to Clients — Take ownership of outcomes, not just activities

• Lead infrastructure resiliency posture assessments with client stakeholders, evaluating environments across key resilience dimensions before any technology decision is made
• Translate client compliance, security, and continuity requirements into concrete identity governance and access policies (e.g. IBM Security Verify, HashiCorp Vault)
• Maintain system and identity boundary documentation that clearly defines what is automated, what is governed, and who owns what at every stage
• Partner with client stakeholders to manage expectations, coordinate activities, and keep all parties informed throughout the engagement lifecycle
• Manage end-to-end project delivery coordination for infrastructure and automation engagements: tasks, communications, dependencies, and progress reporting through to client sign-off

Servant Leadership — Elevate your team and share knowledge generously

• Support technical leads by managing schedules, tracking task interdependencies, and preparing progress reports
• Contribute to business development through discovery meetings, client presentations, and proposal development
• Guide new team members through SIA's culture, ways of working, and professional standards
• Develop your professional brand through LinkedIn activity and IBM/Red Hat/Palo Alto/HashiCorp partner community engagement
• Participate in SIA corporate events, IBM/Red Hat/Palo Alto/HashiCorp/Arrow learning sessions, client relationship activities, and industry conferences

Sustainable Practices — Communicate effectively and foster continuous improvement

• Prepare and deliver monthly Cool Stuff to Know presentations on hybrid cloud, zero-trust identity, and FinOps practices
• Participate actively in your assigned IBM TechXchange community and SIA studio sessions
• Contribute to infrastructure designs that are secure, cost-transparent, innovative, operationally viable, and built to last
• Engage in ongoing research and experimental development to refine SIA's infrastructure and reliability methodologies and service offerings

Empowered Teams — Act with initiative, autonomy, and ownership

• Take shared ownership of business outcomes with your project team
• Manage project delivery end-to-end: activities, communications, and progress reporting
• Support the marketing and sales team through discovery meetings, business case development, and RFP responses
• Relieve technical service leaders of administrative burden by managing schedules, interdependencies, and resource availability

 The Consulting Environment: What to Expect

Working in a boutique IT consultancy is both rewarding and demanding. Here is an honest overview of what this environment offers and what it requires of you.

 Skills That Will Help You Thrive

Even though we hire for talent & attitude, and technical skills can be developed; character cannot. Candidates are evaluated across four dimensions:

① Hard Skills — Your Academic and Technical Background

• Degree:Bachelor's in Computer Science, Software Engineering, Computer Engineering, or a related field. Minimum 3.5 GPA required; a master's degree is an asset.
• Systems thinking applied to infrastructure: the ability to decompose availability, security, and cost requirements into concrete architecture and automation decisions
• Hybrid & Resilient Cloud: exposure to IBM Power Systems, IBM Cloud, and Red Hat OpenShift / OpenShift Virtualization; container orchestration and hybrid workload placement
• Identity Lifecycle Management: understanding of identity governance and zero-trust principles; familiarity with concepts such as IBM Security Verify, HashiCorp Vault, and just-in-time credentials
• IT Automation & FinOps: scripting and infrastructure-as-code (Ansible, Terraform, Packer); familiarity with cloud cost management/FinOps concepts (e.g. Apptio, Cloudability, Kubecost, Turbonomics)
• Applied Generative AI & prompt engineering: using LLMs and AI agents to accelerate automation script generation, incident diagnostics, and runbook creation; writing clear, unambiguous prompts that function as executable operational artifacts
• Observability: specifying what infrastructure and agents must expose for monitoring, debugging, and continuous improvement (e.g. IBM Instana, IBM Concert)
• Security fundamentals: network security concepts (NGFW, zero-trust segmentation), cloud workload protection
• Cloud and infrastructure: IBM Cloud or AWS, object storage, and foundational deployment concepts
• Proficiency with Microsoft 365 and communication platforms such as Webex or Slack

• Prior hands-on experience with IBM, Red Hat, HashiCorp, or Palo Alto Networks offerings is a strong asset

② Soft Skills — How You Operate

• Full professional bilingualism in French and English, spoken and written, is required
• Strong presentation and storytelling skills: the ability to distill complex ideas into clear, compelling narratives for any audience
• Consistent, reliable delivery against milestones and deadlines
• Proactive, outcome-oriented communication with clients, project leads, and senior stakeholders
• Discipline, organisation, and time management across concurrent priorities- personal agility 

③ Human Skills — Who You Are

• You demonstrate integrity: you say what you mean and consistently do what you say
• You are emotionally intelligent — self-aware, empathetic, interpersonally sensitive, and composed under pressure
• You bring a creative mindset grounded in business and technology context, going beyond conventional solutions
• You lead by attitude and behavior, not by title
• Purposeful agility focused on impact not just work  
• Relationship building and networking 

④ Brain Skills — How You Think

• A structured problem-solver: you navigate complex, open-ended challenges with no predefined answer
• A strategic thinker: you connect business context to technology possibilities
• A multi-threaded thinker: you hold and advance several lines of analysis at once
• An agile learner: you absorb new tools, frameworks, and domain knowledge quickly
• Intellectually resilient: you sustain rigorous thinking in high-intensity, fast-moving environments
• A systems thinker: you understand how the components of a business or technology ecosystem interact and influence one another

The Fast-Track Apprenticeship (FTA) Program

Growth here is aggressive, structured, and merit-based. You will not wait years for a title change.

The FTA Program is a structured 16-month apprenticeship designed to develop a high-potential recent graduate into the next generation of transformation consultant. By the end of the program, you will have built a strong foundation in business strategy and technology delivery, ready to generate real, measurable client value.

Phase 1: Pre-Fast-Track Apprentice (Months 1 to 8)

The foundational phase. Three pillars are developed simultaneously: business consulting craft, technology fluency, and SIA methodology. This phase builds breadth, giving you the vocabulary, frameworks, and client-facing confidence to contribute from day one.

Phase 2: Fast-Track Apprentice (Months 9 to 16)

The depth phase. Industry-specific knowledge, client insights, and domain expertise take centre stage. You will contribute as an active analyst on real internal and external client engagements — not as an observer, but as a delivering team member.

Note: The first two months will include approximately 12-15 hours of project work per week, alongside onboarding and structured learning. This is real, not theoretical. You will be working on live projects from your first week.

 Career Growth and the Partner Path

Upon successful completion of each stage, you progress in title, responsibility, and compensation. Your journey as a System Architect begins as follows:

The ultimate destination: Working Equity Partner. Upon demonstrating sustained individual performance, leadership capability, and a meaningful enterprise contribution (approximately $500,000 in gross profit from client work), you become eligible for equity partnership in eight years or fewer. This is earned, not guaranteed.

 How Your Performance Is Measured

Success at SIA is defined by outcomes, not activity. These KPIs form the basis of your performance evaluation:

You are also expected to consistently demonstrate:

• A genuine growth mindset: coachable, teachable, and adaptable in the face of challenge
• Reliable delivery against milestones and project deadlines
• Active participation in team learning sessions, peer coaching, and Cool Stuff to Know presentations
• Alignment with SIA's five core values in your daily attitudes and behaviors
• Proactive, outcome-oriented communication with clients, project leads, and senior stakeholders

Eligibility and Position Details

Why 100% on-site? Consulting is a thinking profession, and great thinking happens in proximity to your team. Collaboration, creative problem-solving, and the informal mentorship that shapes strong consultants are all fundamentally in-person experiences. We build a culture where ideas travel fast and relationships run deep.

Your Well-Being Matters

SIA offers a comprehensive total rewards package designed to support your health, financial security, and quality of life:

• Comprehensive group insurance plan (dental, medical, life insurance, disability, and more) Employee Assistance Program (EAP)
• Highly competitive base salary with performance-based incentives
• Registered Retirement Savings Plan (RRSP)
• Fully stocked snack and refreshment station
• Quarterly Team-building events 
• Active social event program, including family-friendly engagement activities throughout the year
• Monthly, quarterly and annually awards recognition 

 How to Apply

Before applying, ask yourself the questions below; if you respond YES to all of them, then please send us your CV! 

• This role requires flexibility; are you willing and able to accommodate non-standard hours – for learning, projects, and business promotion?
• Will you be able to meet the attendance and scheduling requirements of this role consistently (i.e. you do not foresee excessive absences due to personal or family commitments)? 
• Is punctuality important to you (i.e. being “fashionably late” is not one of your habits)?

If what you have read speaks to who you are and what you are looking for, we want to hear from you. 

Submit your CV along with a focused cover letter of one page maximum that addresses three questions:

• Why is the SIA Fast-Track Apprenticeship the right fit for you at this stage of your career?

• Why does AI-driven system architecture matter to you — personally and professionally?
• Where do you see leadership within the context of your growth ambitions?

Applications are reviewed on a rolling basis. Early applications are strongly encouraged.

SIA Innovations  ·  siainnovations.com  ·  careers@siainnovations.com  ·  Montréal, QC