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Product Engineering Specialist - Medium Voltage - Remote, US

Remote, US

At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.

Our Service team is looking for a Product Engineering Specialist - Medium Voltage. If you want to join an award-winning company (including ranking 10th in the Global 100 Most Sustainable Companies), apply today!

PURPOSE OF THE POSITION

The Product Engineering Specialist Medium Voltage serves as a specialist for post sales Service activities with customers regarding SMA Medium Voltage equipment such as pad mounted transformers and switchgears.

PRIMARY DUTIES / RESPONSIBILITIES

  • Supports system connections, special testing of SMA equipment at sites using advanced test equipment.
  • Mentors and supports the Large Scale/ Utility service organization in North America.
  • Serves as the technical specialist for SMA Medium Voltage equipment (Transformers, Switchgears and Platforms)
  • Provide high level technical support to SMA Field Service Staff and Contractors working/testing MV Equipment.
  • Serves as a liaison between the US Service, Engineering Services and other technical support teams in the US and Germany.
  • Creates processes and work instructions as needed to improve Service Operations.
  • Develops processes and work instructions in collaboration with Engineering Services to aid troubleshooting problems in the field, as well as analyzing current customer technical requirements.
  • Develops and implements a strategy for extensive customer support by understanding the customer’s Hardware and Software interfacing with the SMA equipment.
  • Interfacing with customers on advanced technical questions on SMA equipment in association with the their equipment.
  • Gathers and prioritizes customer’s technical requirements, provides suitable interpretation to management, training department, and engineering staff for future improvement of SMA’s products.
  • Interprets and evaluates customer concerns regarding installation problems or site wide plant level issues that can harm personnel or damage SMA equipment.
  • Attends industry conferences and trade shows, as necessary.
  • Other duties as may be required or assigned.

REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)

  • A bachelor’s degree in electrical or mechanical engineering is preferred.

REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)

  • 5-7 years of experience working with Medium or High Voltage equipment is required.
  • 5-7 years of experience in technical sales, applications engineering, service engineering or R&D is preferred.
  • Experience in renewable energy is preferred.
  • Electrical and/or mechanical engineering experience is preferred.

OTHER SPECIALIZED SKILLS

  • Knowledge of solar electric (PV) installation, system design and/or inspection is preferred.
  • Proficiency in the English language, both written and verbal, is required. German/Spanish language skills are a plus.
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is strongly preferred.
  • Attention to detail and a high level of accuracy are required.
  • Excellent interpersonal, communication and presentation skills are required.
  • Excellent organizational skills are required.
  • Ability to analyze and solve problems effectively.
  • This position may require periodic domestic and international travel.

ADDITIONAL DETAILS

  •  Salary Range: $104,000-134,000
  • Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
  • Remote position based out of the US.

Our EEO Policy 

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

 

 

 

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