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Manager, Solutions Engineering

London, UK

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is looking for a Manager, Solutions Engineering to manage, lead, and develop a team of skilled Solution Engineers who play a key role in the technical sales process. In this role, you will partner directly with Sales and Solutions Engineering leadership to deliver on strategies for revenue growth and quota attainment. You will be a leader within the Solutions Engineering organisation that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.

This high profile role reports to the Director, EMEA Solutions Engineering and is based at Smartsheet corporate office in London, UK. (Hybrid eligible)  

You Will: 

  • Hire, manage and develop a diverse team of Solutions Engineers who lead technical sales engagements, collaborate closely with sales, identify requirements, summarize challenges, and present solution demonstrations
  • Partner with Sales Leadership to set and deliver on strategies for revenue growth and quota attainment
  • Collaborate with sales, product, customer success, and professional services teams to provide the best customer experience (evaluation, purchase, delivery, and deployment of Smartsheet)
  • Align and prioritise your team’s workloads and development opportunities, providing regular skill coaching and feedback
  • Ensure the sustained high performance of your team by eliminating hurdles, fostering a secure work environment, and inspiring and mentoring team members to foster their personal growth
  • Sponsor and participate in organisation wide projects and programs to drive efficiency, capability, and collaboration
  • Provide technical leadership and product expertise to the team and the larger sales organisation
  • Willingness to travel periodically based on customer and business need
  • Perform other duties as assigned

 You Have:

  • 3+ years of experience as a Manager for a Solutions or Sales Engineering team, Solution Architect team, or related field in the SaaS and enterprise software industry
  • 8+ years of pre-sales experience in SaaS or enterprise software
  • Strong leadership skills, with a proven ability to motivate, coach and develop a team of Solutions Engineers
  • Experience collaborating cross-functionally 
  • Critical thinking skills, a growth mindset, and experience analysing, evaluating, and synthesising complex problems
  • Strong technical skills and comfort working in ambiguous and high-pressure situations
  • Experience selling a multipurpose product applicable to multiple lines of business or industries
  • Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
  • Familiarity with project management methodologies and products
  • Relentless curiosity and a commitment to excellence
  • Legally eligible to work in the UK on an ongoing basis

Perks & Benefits:

  • Employer-paid Private Medical and Dental, additional cost for family members
  • Monthly contributions toward your pension
  • Monthly stipend to support your work and productivity
  • 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account.
  • Teleworking options from any registered location in the UK (role specific)

 

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

 

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