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Medical Assistant
Are you ready to be part of a growing, value centric healthcare organization? At SOL Mental Health, we are on a mission to help individuals find healing and balance. Our goal is to increase access to mental healthcare in a safe, inclusive, and non-judgmental environment where our patients and team members feel supported. Be part of a special team of clinicians and support experts in Colorado, Maryland, New York, and Texas!
As a Medical Assistant, you will be a key member of our clinical team and provide top notch service to our patients and team members. You will support our prescribing clinicians, patients, and office operations with a high level of professionalism, accuracy, and timeliness.
Responsibilities:
Clinical:
- Triage incoming message requests by acting on them or forwarding on to the treating clinician.
- Coordinate medication refills directly with pharmacies.
- Process Prior Authorization (PA) requests in collaboration with clinicians.
- Call insurance to obtain/verify pharmacy benefits information and check status of PA requests.
- Send medication refill, change of medication and medication clarification requests to clinicians.
- Triage patient messages and calls about side effects from medications and forward to clinicians as appropriate.
- Triage patient messages and calls to reschedule / schedule / cancel appointments and responding as appropriate.
- Collect patient vitals (HT, WT, BP, RR, and temperature) and document in EMR.
- Collect medication history and allergies to medications, foods and others that may apply.
- Inventory medication samples as per company policy.
- Use, protect, and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Support front office operations and fill in at front desk as needed.
Lab (not currently applicable, but may be in the future):
- Collect blood / check swab specimens and document in EMR.
- Ship specimens to LabCorp.
- Order lab supplies as needed.
- Inventory of lab (check for expired supply or medication samples).
- Maintain cleanliness of lab.
- Upload lab results to patient chart.
Qualifications:
- Completion of a Medical Assistant program, or relevant experience.
- 1 year of experience in an outpatient setting preferred.
- Electronic Medical Records (EMR) experience.
- High level of professionalism in all aspects of work and enjoy working in a team-based environment.
- Strong, professional verbal and written communication skills.
- Working knowledge of Microsoft office products.
- Strong work ethic with a high degree of integrity, humility, and a positive attitude.
- Must be flexible and comfortable with working in an evolving/growth organization.
- Must be willing and able to travel between clinics each week.
SOL Mental Health offers competitive pay, professional development, a collaborative culture, and a benefits program including PTO, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, and 401(k) plan.
Compensation: $24-27 per hour
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