Back to jobs
New

Director, Touring – The Merch Collective

Nashville, TN

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

 

The Merch Collective is a boutique music merchandising company representing top Artists in touring, eCommerce, and retail channels has an immediate opening for a Touring Director.

We are seeking a Touring Director that must be comfortable with travel, minute management of detail, ability to interface effectively and professionally directly with Touring Personnel, Building and Venue contacts, Client Management, Office Staff (Tour Team, Finance, Account Managers, etc). Additionally, must have ability to multi-task and successfully coordinate simultaneous activity for clients within multiple internal company departments and functions.

What you'll do:

Touring Merch Responsibilities

  • Advance all shows to confirm merch deal, shipping address, check in time, vending supplies available, number of vendors, number of stands, cc machines, etc.
  • Maintain an organized and accurate inventory both physically and within AtVenu, keep updated show cash/float, road expenses, etc.
  • Settle shows nightly with each venue rep, distribute show settlements to TMC, management and other relevant parties.
  • Maintain a professional attitude and rapport with your fellow crew members and concert goers.

Tour Department Assistance

  • Projections: Perform sales forecasting based on historical sales data, demographic trends, and venue locations and place orders to fulfill projected demand and sales.
  • Logistics Coordination
  • Collaborate regularly with the tour manager (TM) and Production team to coordinate logistics.
  • Develop and maintain production order schedules with printers, vendors, and blank suppliers.
  • Coordinate initial and ongoing shipments throughout tour, work with venues and freight partners to utilize the most cost-effective channels.
  • Prepare and ship necessary tour supplies, including grids, iPads, POS equipment, body forms, binder clips, price signs, tape guns with tape, clip lights, extension cords, etc.
  • Inventory and Sales Management
  • Monitor and update running inventory, spreadsheets, and nightly sales sheets on a daily basis.
  • Provide accurate projections for short and long term production and logistical needs.
  • Evaluate individual product sales throughout the tour to make necessary adjustments and maximize sales.
  • Review overall stock levels as a tour nears completion to avoid excess overages. When and where necessary coordinate with eCommerce team to move online.

Assist Artist Relations Managers

  • Interface with Artist Relations Managers to help streamline day-to-day admin tasks which may include, but are not limited to the following:
  • Building SKUs, processing orders, and submitting information through TMC’s internal inventory management system.
  • Relaying detailed product information to internal Tour and eCommerce departments to facilitate the sale and fulfillment of product on tour, online, retail and other sales channels.
  • Understanding client feedback on artwork and sharing explicit direction with the internal Art team to help generate client approvals based on client and team notes.
  • Project Coordination
  • Submit art requests, coordinate poster artists/details, run projections for posters as needed.
  • Collaborate with department heads and their teams to set realistic deadlines on client projects.
  • Regularly check in with internal teams to ensure client needs are being met or exceeded, projects are on track, and deadlines are being met.
  • Monitor workflow to ensure all internal departments, systems, and third-party associates are on schedule for successful client project execution.
  • Monitor and audit costing, quotes, and invoicing related to clients.

Who you are:

  • 3 – 5 year’s experience selling merchandise on the road
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Extremely organized with acute attention to detail
  • Experience with atVenu, Local Sales Tax, etc.
  • Ability to communicate well both written and verbally
  • Must be able to multi-task, delegate responsibility and tasks and be flexible toward fast-moving project deadlines
  • Professional attitude and willingness to accept challenges
  • An interest in music, fashion and pop-culture a definite plus

What we give you:

  • You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
  • A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
  • An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
  • Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
  • Investment in your professional growth and development enabling you to thrive in our vibrant community.  
  • The space to accelerate progress, positively disrupt, and create what happens next  
  • Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Sony Music Entertainment US’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.