Back to jobs

Systems Administrator

New York, New York, United States

Title: Systems Administrator

Department: Information Technology (IT)

Report to: Director of Information Technology

Compensation: $70,500 - $83,000 (Annually)

FLSA: Exempt

Location: Hybrid – 2 days/week in office

All candidates must be within commutable distance of SEO’s offices at 55 Exchange Place, New York, NY 10005, upon hire.  

 

ABOUT SEO

For more than 60 years, SEO has created a more equitable society by closing the educational and career opportunity gap for ambitious young people. 

POSITION OVERVIEW

Who You Are

We are seeking an experienced, analytical and solutions-oriented Systems Administrator to thrive in a growing IT organization. This individual will work closely with the Associate Director of IT & Security and Director of Information Technology in a cloud first organization building a technology foundation that promotes collaboration, enhanced security, and anywhere access to applications and services to support our staff and mission. If you are excited about making an impact while learning and growing, please join us.

What You’ll Do

  • Systems Administration & Networking
    • Administer and manage SEO desktop image using VMware’s Workspace One, Microsoft Intune, and JAMF
    • Manage Active Directory and associated Single sign on (SSO) products such as Okta
    • Manage Switch, Router, Wi-Fi and Firewall administration, upgrades, and support
    • Implement and maintain security on systems and devices that are connecting to the SEO network
  • Process Improvement & Evaluation
    • Analyze long term IT system needs and collaborate on process improvement, change management and automation
    • Assure systems operating efficiently by performing routine maintenance and routine systems capacity validation
    • Create and maintain IT system documentation and diagrams
    • Be a thought leader and proactive about security monitoring and automation of our systems.
  • Customer Service
    • Provide hybrid onsite support coverage during business hours with 3 days per week required in office. Occasional after-hours support and scheduled work is required
    • Serve as primary escalation point for Help Desk to triage, dispatch and resolve incident tickets as necessary
    • Perform AV setup and testing at our NYC office and guidance to CA office
    • Provide consistent support of core IT platforms including O365, Box, Zoom and Okta
  • Special Projects
    • Collaborate independently on projects with IT vendors and IT Application team, and Associate Director of IT & Security.
    • Coach and mentor team members and work closely with Program technical staff

 

QUALIFICATIONS

  • 5+ years of direct experience with Windows and MAC Administration in roles with increasing levels of responsibility and autonomy
  • 3+ years of hands-on experience with AV technology, equipment and software
  • 3+ years of experience managing and deploying servers and services within a commercial cloud infrastructure. Microsoft AZURE is preferred.
  • Understanding of systems security, backup and recovery required
  • Candidate must be familiar with the day-to-day IT operational tasks
  • Experience with ITSM ticketing tools, Zendesk preferred
  • Workspace One (formerly AirWatch) and Microsoft Intune experience preferred
  • Experience with Cisco, Meraki, and VMware administration preferred
  • Experience with Active Directory and cloud Identity Management, Okta preferred
  • Excellent analytical, process design and problem-solving skills; ability to manage and prioritize multiple tasks within a collaborative team environment
  • Bachelor’s degree preferred (from an accredited college or university) in IT, Engineering, Computer Science or a similar field.

 

COMPETENCIES & SKILLS

  • Passionate About SEO's Mission: You are service-minded and dedicated to closing both academic and career opportunity gaps for young people from historically underrepresented communities.
  • Business Acumen: You are able to understand the business context of the IT systems, and how user scenarios and user roles impact technical requirements. Capable of communicating (both in both written and oral manner) with both technology and business stakeholders across the organization.
  • People First Mentality: You are committed to building authentic relationships in service of a shared mission among colleagues and stakeholders. You are both a self-starter and a team player who centers the customer experience and lead with empathy above all else.
  • Critical Thinking and Flexibility: You are adept of anticipating needs, judicious in managing resources, and careful in decision making. You adjust to changes and work demands quickly while maintaining a strategic and tactical vision to efficiently complete high-quality work.

 

COMPENSATION & BENEFITS 

SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to put people first and foremost.

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.

EEOC Policy

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.

Equal Employment Opportunity is not just the law, it is our commitment.

Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

 

 

THE ORGANIZATION

Established in 1963 by Michael Osheowitz, SEO (Sponsors for Educational Opportunity), is an educational non-profit focused on improving outcomes for students from underserved backgrounds. For over 60 years, SEO has been an innovator in education, mentorship, and creating educational programs and opportunities that maximize the full potential of our participants. Each year SEO serves 7,000+ participants nationally, and the organization is widely recognized for developing best-in-class programs with exceptional results.

Not every SEO participant is on the same journey, but all are hungry for opportunity and SEO creates an ecosystem of excellence. Learn more about SEO's programs here: https://www.seo-usa.org/our-programs/

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Please select any that apply. *
Select...

Have you worked for the organization as a consultant, instructor, or staff member in the past? 

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SEO (Sponsors for Educational Opportunity)’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.