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Senior System & Network Administrator

Chicago, IL

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.  

Recently, SpotOn was:

  • Named one of Fast Company’s Most Innovative Companies
  • Awarded Great Places to Work and Built In’s Best Workplaces for the fourth year in a row
  • Selected as the Best Overall Restaurant POS by NerdWallet 
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. 

That’s where you come in. 

SpotOn’s System & Network Administrator’s are responsible for designing, documenting, installing, and configuring systems, services, LANs, WLANs, WANs, VPNs, Internet and intranet systems, software, and equipment for use by our staff. The day-to-day involves working on SpotOn’s infrastructure to ensure security and stability. Additionally the System & Network Administrator will assist other departments within SpotOn who support Customer Networks for our products and services.

Essential Functions 

System Administration

    • Responsible for the configuration, maintenance, and administration of  our identity provider (IdP) platforms
    • Evaluate systems which enhance or replace those currently in place
    • Create and maintain internal support documentation for Systems team and relevant stakeholders
    • Provide training and mentoring to Systems team 
    • Create and maintain detailed documentation on audit events, security incidents and system changes
  • Network Administration
    • Responsible for LAN, WLAN, VPN, WAN, and ISP resources for SpotOn
    • Review patches and monitor patching, installation
    • Firmware upgrades on network devices (review and apply)
    • Perform physical server and network installs and maintenance
    • Monitor and address security incidents and vulnerabilities

Endpoint Management

    • Administrative ownership of our fleet of endpoints using mobile device management tools

Communication & Productivity Administration

Support and administration of all communication and productivity tools.  This includes but is not exclusive to Zoom, Atlassian, Google Workspace, Slack, A/V, meeting support and any other communication or productivity tools currently in-use within the organization

Qualifications

  • Hands-on experience in building, configuring, and maintaining Identity Providers (IdP) such as Okta and Active Directory.
  • Extensive knowledge of networking services and common networking protocols
  • Software Security Patching Automation and Monitoring
  • Intermediate Networking (routing and switching and basic VPN configuration)
  • Proficient in VMWare Vsphere installation, configuration, and maintenance
  • Ability to problem solve and think critically
  • Project management skills

EXPERIENCE REQUIREMENTS

This role requires a minimum of:

  • 2 years with Systems Management in an intermediate or lead role
  • 2 years with IdP
  • 2 years working with ISPs
  • 1 year with Meraki

EDUCATION REQUIREMENTS

  • 4-year technical degree or equivalent experience
  • Professional certifications

Compensation:

  • Our base pay range starts at $100,000 -$135,000 for this role
  • Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
  • Offers will be reflective of the candidate’s location and experience.

The base salary range listed will vary depending on location and experience.

Base salary range

$100,000 - $135,000 USD

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

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