Back to jobs
New

Freight/Courier Driver

Santa Clara, California, United States

Route Driver / Courier

đź“Ť Santa Clara, California, United States
On-site

SPS Global is seeking a dependable and service-oriented Route Driver/Courier to support on-site courier and delivery operations in Santa Clara, California. This role plays an important part in maintaining efficient internal logistics by ensuring timely and secure delivery of mail and parcels across campus locations.

The ideal candidate is detail-oriented, reliable, and capable of working independently while maintaining high standards of professionalism and customer service.

Job Overview

The Route Driver/Courier provides exceptional courier services by receiving delivery orders from centralized dispatch, retrieving parcels and mail from designated locations, and delivering them safely and efficiently across the campus.

In addition to delivery responsibilities, this role may provide support for other office services functions, ensuring operational continuity and maintaining a high level of service for both SPS and client employees.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Courier & Delivery Operations

  • Travel a predefined courier route via automobile to deliver mail and parcels across campus locations

  • Perform scheduled pickups and deliveries following maps and written instructions

  • Maintain detailed logs and timestamps for items received and delivered

  • Ensure compliance with chain-of-custody procedures and operating standards

  • Respond to client requests and ensure deliveries are completed accurately and on time

  • Complete all required paperwork in a timely and accurate manner

Vehicle & Safety Management

  • Operate delivery vehicles safely in accordance with state laws and company policies

  • Maintain vehicle readiness by performing routine maintenance checks (fuel levels, fluids, oil changes, tire rotation, etc.)

  • Follow company procedures in the event of accidents or injuries

Customer Service & Operational Support

  • Provide 5-star customer service across all communication channels

  • Maintain a professional appearance and represent SPS appropriately

  • Build professional relationships with customers and internal teams

  • Maintain composure and professionalism when handling sensitive inquiries

  • Proactively seek additional tasks during downtime

Cross-Functional Office Support

  • Provide front or back office coverage as needed

  • Assist with shipping and receiving operations

  • Support packing verification and shipping documentation when required

  • Train backup personnel and provide guidance on procedures and policies

What We’re Looking For

Required

  • High School Diploma or equivalent

  • Valid state-issued driver’s license with a clean driving record

  • Ability to work assigned hours as determined by manager

  • Strong organizational and time-management skills

  • Excellent written and verbal communication skills

  • Ability to multitask and prioritize responsibilities effectively

  • Basic computer proficiency and ability to learn new systems

Preferred

  • 2+ years of related courier, delivery, or logistics experience

  • Familiarity with shipping and receiving procedures

  • Experience working with multifunction devices (MFDs) and office equipment

Competencies

  • Strong customer service orientation

  • Excellent verbal and written communication skills

  • Attention to detail and accuracy

  • Ability to work independently and complete assigned tasks

  • Problem-solving and analytical thinking

  • Adaptability and professionalism in a dynamic work environment

Physical Requirements

  • Ability to lift or move packages weighing up to 40 lbs. or more frequently

  • Ability to move packages using wheeled carts with capacity up to 60 lbs.

  • Ability to walk, bend, kneel, stand, or sit for extended periods

  • Manual dexterity for operating office equipment and delivery tools

  • Physical and mental ability to safely operate a company vehicle

Travel:
Local travel required

What We Offer

Career Growth: Opportunities to expand operational expertise within courier, logistics, and office services functions.

Learning & Development: A culture that promotes continuous learning and professional growth.

We Recognize Talent: Recognition programs available across all employee levels.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Disclaimer:
This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties may change at any time with or without notice.

Compensation: 
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range

$24 - $27 USD

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

 

Create a Job Alert

Interested in building your career at SPS-North America? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...

All new hires will be required to provide proof of their identity and eligibility to work in the United States as required by the Form I-9 process.

Select...

All employment offers are contingent upon completion of Form I-9 and verification of employment eligibility.

Company Standard Application Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SPS-North America’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.