Current openings at Strava

About This Role Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. This role will report into the Engineering organization, working closely with the Community Management (Strava’s customer support) team to build and maintain the technical infrastructure that powers world-class support experiences for Strava's athletes. You'll be responsible for hands-on technical execution across our support tool stack, including system migrations, integrations, automation, and platform maintenance. You'll partner closely with Engineering, Product, and CM teams to translate strategic vision into technical reality. We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office — three days per week. What You'll Do: Support Operations & Tooling Execute technical projects for our support tool stack, with initial focus on software migrations and AI implementation Build and maintain backend integrations between our ticketing platform and other critical systems to enable real-time data exchange and automated workflows Manage data extraction, validation, transformation and migration processes across platforms Develop contextual understanding of agent workflows, tooling gaps, and operational friction points to scope and build technical solutions that improve efficiency, streamline CM workflows and reduce manual effort Build automations and integrations to reduce agent handle time, improve data accuracy, and enhance the support experience Identify and build tooling integrations for product releases that bring user/admin functionality into CRM or bot workflows, enabling agents and automation to resolve issues without external tools Research, scope, and lead trials to advise tooling adoption and improvement to the team’s tech stack Configure webhooks, automation rules, and data synchronization processes Troubleshoot integration failures and work with vendors and Engineering teams to resolve issues Cross-Functional Collaboration Partner with Engineering and CM teams to translate business and support needs into technical specifications Communicate project progress, risks, and blockers to stakeholders Participate in incident response and post-mortems for service-impacting issues Partner with IT, Finance, and Legal teams to ensure integrations comply with security, privacy, and compliance requirements. Continuous Improvement Analyze support metrics and operational data to identify opportunities for automation and process improvement Research and evaluate new tools and technologies to improve support operations Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical audiences Mentor CM team members on technical concepts and best practices What You'll Bring to the Team: Technical Foundation 4+ years of experience in technical support engineering, solutions engineering, or similar hands-on technical roles Understanding of web application architecture, authentication protocols (OAuth, SSO), and modern development practices Strong proficiency with modern web technologies, APIs, and integration patterns Hands-on experience with scripting and automation (Python, JavaScript, Ruby, or similar) Comfort working with databases (SQL), data analysis tools, and API debugging Experience with CRM platforms such as Zendesk, Intercom, or similar Familiarity with AI agent platforms, chatbot technologies, and conversational AI tools Deep support operations expertise with proven track record of identifying inefficiencies, implementing solutions, and managing technical projects end-to-end Knowledge of incident management, SLA monitoring, and operational metrics Experience working cross-functionally with Engineering and Operations teams Nice to Have Experience with observability and monitoring tools (Datadog, Grafana, Sentry, or similar) Familiarity with machine learning/AI applications in customer service Experience with CI/CD pipelines and deployment automation Knowledge of infrastructure-as-code and configuration management Experience with data transformation, ETL processes, and ensuring data quality Compensation Overview: At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three zones based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner. Compensation: $148,000 - $168,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package during the hiring process. For more information on benefits, please click here. Why Join Us? Movement brings us together. At Strava, we're building the world's largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you're shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you're not just joining a company—you're joining a movement. If you're ready to bring your energy, ideas, and drive, let's build something incredible together. Strava builds software that makes the best part of our athletes' days even better. Just as we're deeply committed to unlocking their potential, we're dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We're backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we're expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice

About This Role Strava serves as the app for active individuals. With a presence in over 185 countries and a community of 150 million athletes, Strava is the hub where connection, motivation, and personal achievements flourish. Regardless of your activity, gear, or goals, we assist you in discovering your group, conquering your breakthroughs, and continuing to progress. We are seeking a Senior A/V Support Specialist to join our Technology team. This role is responsible for ensuring the reliability, functionality, and user experience of audio-visual systems across all of our US and European office and event spaces. You will serve as the first line of support for A/V-related issues, provide setup and live event support, and work closely with IT and Facilities to create seamless meeting and collaboration experiences for employees. This position is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering exceptional internal customer service. We follow a flexible hybrid model that generally translates to more than half your time on-site in our San Francisco office. This role has a requirement of four days per week in office.  What You’ll Do: A/V Operations & Support Provide day-to-day support for conference room A/V systems, including video conferencing (Google Meet), projectors, digital signage, microphones, and speaker systems. Assist employees and executives with meeting setups, including hybrid meetings and webinars. Troubleshoot and resolve technical issues related to A/V equipment, both in-person and remotely. Perform daily sweeps of conference rooms. Setup & Maintenance Set up and configure A/V systems for all-hands meetings, events, trainings, and external presentations. Monitor and perform regular testing and preventative maintenance on A/V infrastructure. Maintain inventory of A/V equipment and track deployment across meeting rooms and event spaces. Cross-Functional Collaboration Collaborate with IT Support, Facilities, and Workplace Experience teams to plan and implement A/V solutions for new spaces and renovations. Coordinate with vendors and contractors for installation, upgrades, and repairs. Provide training and documentation for end users and team members on A/V system usage. Documentation & Process Create and maintain technical documentation, usage guides, and troubleshooting procedures. Log issues and resolutions in the ticketing system to support trend analysis and continuous improvement.  What You’ll Bring to the Team: We're looking for someone who has: 2–4 years of experience supporting enterprise A/V systems and video conferencing platforms. Strong understanding of conference room technology (Crestron, Logitech, Poly, Barco, etc.). Proficient with Google Meet, Zoom, or Microsoft Teams meeting platforms. Experience with troubleshooting common A/V issues (signal loss, feedback, connectivity, etc.). Excellent interpersonal and customer service skills with a proactive, solutions-oriented mindset. Nice to Have (But Not Required) Familiarity with networking basics and how they impact A/V performance (VLANs, QoS, bandwidth). Experience with live event production or streaming technologies. Hands-on experience with digital signage platforms and content management systems. Knowledge of ticketing systems like Jira, Zendesk, or ServiceNow.  Compensation Overview: At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner. Compensation: $105,000-$111,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package, including the range specific to your location, during the hiring process. For more information on benefits, please click here.  Why Join Us? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice  

About This Role Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. Strava is hiring an Engineering Manager to build and lead a new Comms and Experimentation Platform team within our Horizontal Engineering organization. This is a ground-floor opportunity to build and shape the team that builds the platform for user communications and experimentation at Strava. As an Engineering Manager for the Comms and Experimentation Platform team, you will be responsible for setting and executing platform strategy, building the team, managing technical delivery, and strengthening cross-functional stakeholder relationships. We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office — three days per week. What You’ll Do: Establish a new platform team from the ground up, including hiring and defining team culture and processes. Solve complex technical and scaling challenges as you shape the technical direction for comms and experimentation infrastructure at Strava Directly enable revenue-generating work for Marketing and Product teams. Partner with coworkers across functions including MarTech, Product and Data Platform. What You’ll Bring to the Team: Experience working on comms and/or experimentation systems for consumer applications, especially at a scale similar to Strava’s. Experience leading people, teams, and projects with at least 1 year of direct people management. The ability to excel at balancing long-term strategic platform work with short-term value delivery. Compensation Overview: At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three zones based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner. Compensation: $228,000 - $242,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package during the hiring process. For more information on benefits, please click here. Why Join Us? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice