Applications Developer - Pigment
At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.
- Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
- Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
- Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
- Talkdesker: YOU!
Are you passionate about building applications that drive business results? If so, then we want to hear from you!
Talkdesk is seeking a talented Pigment and Tableau Developer to join our growing team. In this role, you’ll build and manage mission-critical planning applications for Talkdesk’s GTM team. In this role, you will support the development and maintenance of robust sales, renewals and professional service models, create insightful scenarios, and design intuitive dashboards within our planning tool, Pigment. You will be integral in supporting data-driven decision-making and driving financial performance.
What You’ll Do:
- Design, develop, and implement planning applications using cutting-edge technologies.
- Collaborate with cross-functional teams (GTM and Product) to understand user needs and translate them into technical requirements.
- Build and maintain a robust and scalable codebase ensuring high performance and reliability.
- Develop and implement unit and integration tests to ensure code quality.
- Automate tasks and processes to improve efficiency and productivity.
- Stay up-to-date on the latest development trends and technologies.
- Participate in Design and Build reviews and knowledge-sharing sessions.
- Become a proficient user of Pigment, utilizing its advanced features and capabilities to enhance our GMT planning and analysis processes.
- Assist in optimizing GTM processes and workflows through automation and integration with other systems.
- Stay informed about industry best practices and new developments in Pigment capabilities to continuously improve our processes.
- Support the design and building of interactive dashboards in Pigment and Tableau to visualize key financial metrics and insights.
- Assist in customizing reports to meet the specific needs of stakeholders and senior management.
- Contribute to ensuring data accuracy and consistency across models, dashboards, and reports.
- Provide analytical support as needed, including tasks related to financial reporting and analysis.
- Conduct ad hoc analysis to answer specific business questions and support strategic initiatives.
- Assist in preparing presentations and communicating findings to stakeholders.
- Support accounting functions, such as data reconciliation and analysis against source systems.
You’re a great fit if you have:
- 3+ years of experience in SaaS planning applications or other technologies
- Demonstrated proficiency in FP&A tools (Pigment, Anaplan, Adaptive, etc. ) or similar platforms.
- Experience with relational databases (MySQL, PostgreSQL, etc.) and cloud platforms (AWS, GCP, Azure, etc.) is a plus.
- Previous Tableau experience, including experience in data visualization and dashboard development.
- A passion for Business solutions with a focus on user experience
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills.
- The ability to work independently and as part of a team.
- Experience with accounting software and principles is a plus.
- Strong modeling skills and experience with scenario analysis.
- Proficiency in SQL is a plus.
Bonus points if you have:
- Experience in a fast-paced, dynamic environment.
- Ability to work independently and take initiative.
- Strong attention to detail and accuracy.
- Excellent analytical, problem-solving, and critical thinking skills.
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Apply for this job
*
indicates a required field