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Solution Engineer

Tokyo, Japan (Hybrid)

The Basics:

We are changing the world! Want to help the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world? 

Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience? At Tanium our Sales Engineering team works closely with Sales and CSM teams to engage current and potential customers. We drive and lead the technology evaluation stage of the sales cycle, demo the platform, and deliver comprehensive Proof of Value (POV). 

You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions. You will lead deep-dive technical discussions with the customer to position Tanium’s transformative enterprise operations and security platform to the relevant stakeholders, from C-level to the technology user. 

What You'll Do:

  • Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates 
  • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities 
  • Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges 
  • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals 
  • Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer 
  • experience throughout the POV process 
  • Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills 
  • Build, manage and maintain strong relationships with customers, peers and partners 
  • Actively participate and speak at regional marketing events and conferences 
  • Customer facing Sales and Channel enablement, including training 
  • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and Customer organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle 
  • Travel expected to be 40-60% to engage with customers and prospects in person 

We're Looking For:

  • 5+ years of operational and/or selling experience in endpoint operations or security 
  • 3+ years of experience in customer-facing or customer support positions 
  • Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments 
  • Experience presenting at multiple levels, from C-Suite to Solution Users 
  • A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes 
  • Broad knowledge of the IT security, operations, and compliance space and products 
  • Deep knowledge with hands-on experience in one or more of the following: 
  • Endpoint Security 
  • IT Operations Management 
  • Regulatory Compliance 
  • Broad knowledge of scripting languages is a plus 
  • Demonstrated critical thinking skills 
  • Excellent written and verbal communication skills 
  • Naturally team-oriented with a mission-first attitude
  • BS degree in Computer Science, Mathematics, Engineering or equivalent experience required

 

 

About Tanium 

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.
 
Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

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