Sales Operations Specialist
Join Our Team at Mid-Atlantic!
We’re looking for a Sales Operations Specialist to join our growing team! In this role, you'll help manage the order process, ensuring accuracy, efficiency, and smooth transactions from start to finish. You’ll collaborate with the sales team, vendors, and internal departments to support timely order fulfillment and drive operational success. If you're detail-oriented, proactive, and eager to make an impact, we’d love to hear from you!
About Us:
Mid-Atlantic Truck & Equipment is a premier manufacturer, wholesale retailer, and service provider of heavy trucks and equipment. Our mission is to empower our customers by delivering top-quality equipment and service solutions, allowing them to focus on their business instead of their machinery. We cultivate a team-oriented, service-driven culture dedicated to excellence and collaboration. Join us in creating a dynamic workplace where talented and motivated individuals thrive and contribute to our customers' success.
Salary and Benefits:
- Competitive Pay: $20-$31/hour, based on experience.
- Flexible Work Environment: Experience the best of both worlds with our hybrid-remote flexibility! You'll work from our Easton, MD corporate office every Tuesday and Wednesday, along with additional days on occasion. To support your remote work, we provide a company laptop.
- Comprehensive Benefits Package: Access excellent medical, dental, vision, and additional benefits.
- Generous Paid Time Off: Accrue two weeks of PTO during your first year.
- 401(k) with Company Match: Secure your future with our company-matched retirement plan.
- Employee Referral Program: Earn rewards by referring qualified candidates.
- Employee Assistance Program: Access resources to support your well-being.
- Career Growth Opportunities: Benefit from stability, professional development, and pathways for advancement within the company.
Key Responsibilities:
- Order Entry & Verification: Accurately review and enter customer orders into the ERP system, ensuring compliance with pricing, product availability, and documentation standards.
- Purchase Order & Vendor Management: Verify vendor orders and related documentation, resolve discrepancies, and track shipments to ensure timely delivery.
- Internal Work Order Management: Create and manage internal work orders, ensuring proper allocation of resources, timely completion, and resolution of any operational issues.
- Invoice & Delivery Processing: Process vendor invoices, resolve discrepancies, generate customer invoices, and ensure delivery documentation is complete and accurate.
- Closing & Documentation: Ensure all orders are complete, backorders are fulfilled, and documentation is fully processed, maintained, and organized.
- Customer Service & Communication: Provide clear and timely responses to customer and vendor inquiries, resolve issues, and collaborate with internal teams to ensure smooth operations.
- Additional Duties: Support logistics coordination, maintain accurate pricing records, and assist in identifying and implementing process improvements.
What We’re Looking For:
- Proven experience in order processing, sales operations, or a similar administrative or operational role.
- Comfortable using ERP systems for order entry and management, as well as advanced proficiency in Microsoft Excel.
- Ability to analyze and present operational data through Excel reports, pivot tables, and data visualization tools.
- Strong organizational skills with an eye for accuracy in data entry, documentation, and order tracking.
- Strong analytical skills with the ability to identify discrepancies, resolve issues, and propose solutions.
- Effective communicator who is proactive, clear, and concise when interacting with internal teams, vendors, and customers.
- Collaborative attitude, willing to contribute to team efforts and share knowledge to improve processes.
- A dedication to providing excellent service to both internal and external stakeholders.
If you’re ready to GEAR UP for success and join a fast-growing company where you can make a real impact, apply today!
At Mid-Atlantic Waste Systems, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an equal-opportunity employer and do not discriminate based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status.
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