Senior Product Owner

São Paulo-SP, Brazil or Porto Alegre-RS, Brazil

Who We Are

Welcome to TELUS Digital, where innovation meets impact. As an award-winning digital product consultancy, we're shaping the future of digital experiences through cutting-edge technology, agile thinking, and a culture that puts people first.

We are the global digital section of TELUS, one of Canada’s largest telecommunications providers. Our global teams deliver transformative digital solutions and customer experiences for industry leaders in consumer electronics, finance, telecommunications, and utilities. With robust multi-shore delivery capabilities, multi-language programs, and secure infrastructure, we ensure exceptional service backed by our multi-billion-dollar parent company.

Location and Flexibility

This is a hybrid role, which we’ve termed Work from Near (WFN). This model requires the ability to work on-site from our São Paulo - SP or Porto Alegre - RS office throughout the week based on team needs, while still providing the flexibility to work remotely on other days. Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

The Senior Product owner is a highly-autonomous role with endless opportunities to impact our teams, clients, and company. You’ll use your curiosity and expertise to understand our clients’ needs and visions and to translate business requirements into actionable work for our development teams. You’ll work collaboratively with a multidisciplinary team of designers, strategists, developers, and test engineers to iteratively build products and bring those needs and visions to life.

Responsibilities 

• Build strong relationships with client stakeholders and lead client discussions around product vision and user objectives
• Collaborate with cross-functional teams to iteratively build solutions that are in line with time and budget constraints
• Facilitate conversations and provide recommendations for scope management and feature prioritization
• Run or assist in client journey mapping, user story mapping, and other product-oriented workshops
• Elicit requirements from stakeholders and manage complex requirement backlogs that consider multiple platforms
• Collaborate with product designers and engineers to create best-in-class user experiences that are feasible and within technical constraints
• Lead technical discussions with engineers to help define system architecture and data flows in order to guide feature development
• Provide meaningful contributions to the promotion of best practices, skills development, and process improvement
• Help drive improvement and development of the Product Leadership discipline
• Help your team understand changing priorities and carry out new goals
• Embody a growth mindset and apply it in your leadership style
• Manage and mentor new Product Leads

Qualifications

• 5+ years of experience in the software development industry as a Product Owner, Technical Business Analyst, Requirements Manager, Product Manager, or related position 
• Experience working with clients to elicit and define requirements for multiple platforms: iOS, Android, Web, Backend technologies, etc.
• Ability to quickly spin up on any technology and understand constraints and platform-specific risks
• Strong documentation and technical writing skills, with proficiency in using user stories, acceptance criteria, requirements documentation methods, flow diagrams, and API documentation
• Ability to size solutions based on project constraints, i.e. time/scope/budget
• Working knowledge of frontend and backend technologies (i.e. web/native apps, APIs, databases) 
• Expertise in identifying gaps and unknowns in requirements and facilitating resolution
• An understanding of and deep appreciation for the topic of user experience (UX) and a drive to stay up-to-date with the continually evolving landscape
• Excellent analytical, problem solving and decision-making skills
• Committed to being a trusted leader and mentor
• Experience as a leader in creating a safe environment where all ideas are welcomed and considered

Bonus Points

• Agency and/or consulting experience with a variety of clients and industries
• An understanding of the differences in capabilities across iOS, Android, Web, and TV platforms
• Experience with product research and strategy
• Knowledge of UI/UX platforms and design thinking
• Certified ScrumMaster and/or Certified Scrum Product Owner

Why TELUS Digital?

At TELUS Digital, you’ll work with world-class brands like FOX, HBO, PepsiCo, and Domino's, building transformative digital products that impact millions. Our global reach allows you to collaborate with diverse, international teams, solving complex problems and delivering tech-driven solutions that matter.

We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering. Our teams embrace Agile methodologies, continuous integration and deployment (CI/CD) pipelines, and a DevOps-first mindset to deliver solutions at scale.

In addition to being part of an international and innovative consultancy company, you will have:

• A Global Innovation Hub: Be part of an international consultancy at the forefront of technology
• Work-Life Harmony: Enjoy flexible hours and autonomy to balance your professional and personal life
• Cutting-Edge Tech Playground: Dive into the latest technologies and shape the future of digital solutions
• Prestigious Partnerships: Collaborate with world-renowned brands, making a real impact in the market
• Growth-Centric Environment: Thrive in our collaborative ecosystem with a clear career development path
• Global Exposure: Embrace optional international travel opportunities to broaden your horizons

Some of our benefits: 

• Health and dental plan
• Life insurance
• Monthly voucher for meals, culture, education, health and mobility
• Child care assistance and more!

Equality

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. 

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