Senior Software Engineering Manager

São Paulo-SP, Brazil or Porto Alegre-RS, Brazil

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Senior Software Engineering Manager, you’ll be a manager of a cross functional team (e.g. engineers, product, program management, etc) building amazing digital products for our clients, and you’ll help them achieve their personal and professional goals. You’ll also drive the team and our clients to use cutting-edge techniques and processes for software delivery, and use your technical prowess to shape the solutions we create. Success looks like an energized, happy team building high-quality software for eager, engaged client stakeholders.

Qualifications

• Drives technical vision and innovation, proactively championing and integrating new technologies to solve complex challenges across the organization.
• Empowers and coaches multiple engineering teams, fostering a culture of high performance, accountability, and continuous improvement, including mentoring other engineering leaders.
• Possesses 8+ years of deep professional engineering experience, with a minimum of 4+ years leading and scaling multiple engineering teams or functions.
• Proven success in building and growing high-performing teams, adept at strategic talent development, succession planning, and cultivating leadership within the organization.
• Navigates complex interpersonal dynamics, fostering a culture of trust and psychological safety while adeptly managing difficult conversations for the long-term benefit of all stakeholders.
• Expert in modern software development methodologies (e.g., CI/CD, Agile, DevOps), driving their strategic adoption and continuous refinement across engineering teams.
• Owns the end-to-end delivery of large-scale digital products or platforms, ensuring architectural excellence, scalability, security, and maintainability, and influencing broader technical strategy.
• Translates complex technical, business, and organizational challenges into clear strategies, effectively communicating vision and driving alignment with executive leadership and cross-functional partners.

• You’ve worked in a client services environment (e.g. digital agency)
• Experience conducting interviews and hiring for your team
• Experience consulting with teams on best practices

Bonus Points

• Professional experience as a Project or Product Manager and Scrum Master from a major technology consultancy or agency
• You’ve guided a client to further their use of modern engineering practices or agile software delivery processes 
• Certifications such as CSM, CSPO, PMP, SA, SPC, etc.
• Account planning and growth activities

You’ll love this job if you...

• Are comfortable collaborating and communicating with teams and clients to deliver software in an agile environment
• Think of the product you are building as part of an ecosystem of development, testing and deployment tools and processes
• Pride yourself on your work and take responsibilities and commitments seriously
• Value daily opportunities to immerse yourself deeply in your work
• Celebrate differences and thrive in an environment where everyone’s unique contributions are encouraged
• Value a feedback culture that fosters personal and professional growth
  
  

  Why TELUS Digital?

  At TELUS Digital, you’ll work with world-class brands like FOX, HBO, PepsiCo, and Domino's, building transformative digital products that impact millions. Our global reach allows you to collaborate with diverse, international teams, solving complex problems and delivering tech-driven solutions that matter.

  We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering. Our teams embrace Agile methodologies, continuous integration and deployment (CI/CD) pipelines, and a DevOps-first mindset to deliver solutions at scale.

  In addition to being part of an international and innovative consultancy company, you will have:

  • A Global Innovation Hub: Be part of an international consultancy at the forefront of technology
  • Work-Life Harmony: Enjoy flexible hours and autonomy to balance your professional and personal life
  • Cutting-Edge Tech Playground: Dive into the latest technologies and shape the future of digital solutions
  • Prestigious Partnerships: Collaborate with world-renowned brands, making a real impact in the market
  • Growth-Centric Environment: Thrive in our collaborative ecosystem with a clear career development path
  • Global Exposure: Embrace optional international travel opportunities to broaden your horizons

  Some of our benefits: 

  • Health and dental plan
  • Life insurance
  • Monthly voucher for meals, culture, education, health and mobility
  • Child care assistance and more!

   

  Equal Opportunity Employer

  At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

  We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

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