Staff Analytics Engineer

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

This role can be fully remote for candidates based in the states of São Paulo and Rio Grande do Sul as well as in the cities of Rio de Janeiro, and Belo Horizonte, due to team distribution and occasional in-person opportunities. If you are based in São Paulo or Porto Alegre, you are welcome to work from one of our offices on a flexible schedule.

The Opportunity

As a Staff Analytics Engineer part of our growing Data & AI team, you will work closely with customers to turn data into critical information and knowledge that can be used to make sound business decisions. You will collaborate with cross-functional teams, including Data Scientists, Software Engineers, and other technical stakeholders, to ensure data quality and support data-driven decision-making.

Responsibilities 

• Design and implement scalable and automated processes for data collection, validation, reporting, and analysis using SQL and Tableau.
• Develop, test, and document complex SQL queries, stored procedures, and ETL processes to support BI and analytics.
• Extract, transform, and analyze data from multiple sources, ensuring data integrity and quality.
• Mentor and provide technical guidance to junior analysts, fostering best practices in data visualization, SQL optimization, and analytical problem-solving.
• Collaborate with cross-functional teams and influence data-driven decision-making across the organization.
• Create and maintain scheduled and ad hoc reports, ensuring efficiency, scalability, and business impact.
• Define and document reporting requirements, data governance processes, and validation methodologies.
• Provide strategic recommendations based on deep data analysis, identifying trends and business opportunities.
• Offer technical support and troubleshooting for existing Tableau reports and BI tools, proactively identifying areas for improvement.

Qualifications

• 5+ years of experience working with data analytics, BI, or data engineering.
• Advanced SQL skills, including experience with query optimization, stored procedures, and performance tuning for large datasets.
• 1+ years of experience with Tableau, including advanced dashboard creation, data blending, and interactive visualizations. Experience with Power BI, Qlik Sense, or other tool is a plus.
• Experience mentoring and supporting junior team members, fostering a culture of continuous learning.
• Strong experience in data storytelling, presenting insights to both technical and non-technical stakeholders.
• Solid understanding of data warehousing concepts, dimensional modeling, and ETL best practices.
• Demonstrated ability to collaborate with executives, engineers, and business teams to translate data insights into actionable strategies.
• Advanced English (written and spoken).

Why TELUS Digital?

At TELUS Digital, you’ll work with world-class brands like FOX, HBO, PepsiCo, and Domino's, building transformative digital products that impact millions. Our global reach allows you to collaborate with diverse, international teams, solving complex problems and delivering tech-driven solutions that matter.

We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering. Our teams embrace Agile methodologies, continuous integration and deployment (CI/CD) pipelines, and a DevOps-first mindset to deliver solutions at scale.

In addition to being part of an international and innovative consultancy company, you will have:

• A Global Innovation Hub: Be part of an international consultancy at the forefront of technology
• Work-Life Harmony: Enjoy flexible hours and autonomy to balance your professional and personal life
• Cutting-Edge Tech Playground: Dive into the latest technologies and shape the future of digital solutions
• Prestigious Partnerships: Collaborate with world-renowned brands, making a real impact in the market
• Growth-Centric Environment: Thrive in our collaborative ecosystem with a clear career development path
• Global Exposure: Embrace optional international travel opportunities to broaden your horizons

Some of our benefits: 

• Health and dental plan
• Life insurance
• Monthly voucher for meals, culture, education, health and mobility
• Child care assistance and more!

Equal Opportunity Employer 

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy.