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Business Operations Analyst

United States - Remote Opportunity
Who We Are
 
Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere.
 
Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform.
 
Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you!

 

About the Role

We’re looking for a Business Operations Analyst to unlock insights that guide where and how we grow. In this role, you’ll analyze product usage, customer behavior, and revenue signals to identify early growth patterns, at-risk accounts, and upsell opportunities. You’ll recommend where GTM resources should focus, evaluate the impact of plays and campaigns, and highlight friction points across the customer lifecycle. By designing expansion forecasts, refining account tiering, and surfacing whitespace opportunities, you’ll provide the data-driven guidance that powers smarter GTM decisions. Your work will enable sales, marketing, and customer success teams to focus on the right accounts at the right time—fueling efficient, scalable revenue growth.

 

What You’ll Do

  • Identify which accounts, segments, and cohorts are showing early growth, at-risk patterns, or upsell potential
  • Recommend where GTM resources should focus based on usage behavior, customer profile, and stage in lifecycle
  • Evaluate the impact of GTM plays, marketing campaigns, and CS initiatives on consumption and retention
  • Highlight friction points in onboarding, adoption, and expansion that impact consumption growth
  • Design expansion forecasting models that tie to product usage signals
  • Surface high-potential segments, whitespace opportunities, and product adoption trends
  • Refine account tiering using firmographic, behavioral, and performance data
  • Build and maintain clear dashboards and reports for GTM teams in Salesforce & BI tools

 

What You’ll Need

  • Experience working with consumption-based or usage-driven businesses
  • SQL proficiency for data extraction and analysis
  • Understands sales motions, customer journeys, and GTM strategy
  • Comfortable interpreting usage, revenue, and pipeline metrics
  • Skilled in building and iterating dashboards
  • Distill complex analysis into clear, actionable recommendations for GTM leaders
  • Focuses on how data drives actions that lead to revenue growth

 

Compensation

  • The estimated OTE pay range for this role is $128,000-$160,000
  • This role is eligible to participate in Temporal's equity plan

 

Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
 
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. 
 
U.S. Benefits 
  • Unlimited PTO, 12 Holidays + 2 Floating Holidays
  • 100% Premiums Coverage for Medical, Dental, and Vision
  • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
  • Empower 401K Plan
  • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits
  • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.  Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Additional Perks 
  • $3,600 / Year Work from Home Meals 
  • $1,500 / Year Career Development & Learning
  • $1,200 / Year Lifestyle Spending Account
  • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
  • $500 / Year Professional Memberships
  • $74 / Month Reimbursement for Internet
  • Calm App Subscription for Mental Health & Wellness
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
 
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
 
We are not working with external recruitment agencies, thanks.

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