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Technology Resilience Manager

London, England, United Kingdom

As Teneo's Technology Resilience Manager, you will be responsible for establishing and leading the firm's Business Continuity and Disaster Recovery (BC/DR) program, with the long-term goal of achieving ISO 22301 certification. Reporting to the Global Head of Information Security, you will work closely with the information security team, senior leadership, and cross-functional stakeholders to develop and execute a resilience roadmap aligned with Teneo's business objectives.

Your primary responsibility will be to build the BC/DR program from the ground up, including conducting business impact analyses, developing BC/DR plans and strategies, and implementing necessary controls and processes to ensure the organisation's resilience. You will also be responsible for testing and maintaining the BC/DR plans, as well as coordinating training and awareness programs for employees.

As the Technology Resilience Manager, you will have a deep understanding of BC/DR best practices, standards, and frameworks, particularly ISO 22301. You will establish policies, procedures, and controls to ensure Teneo maintains a robust and effective BC/DR program. You will also be responsible for managing resilience-related risks, monitoring the BC/DR posture, and reporting on the status of the program to senior leadership.

As the Technology Resilience Manager, you will be the primary point of contact for communicating Teneo's BC/DR capabilities to external stakeholders, including clients, regulators, and auditors. This will involve translating complex technical concepts into clear, business-focused language, and addressing any questions or concerns raised by external parties. Your ability to effectively communicate the value and maturity of Teneo's BC/DR program will be crucial in building trust and confidence among our clients and other stakeholders.

Key Responsibilities

  • Develop and implement a comprehensive BC/DR program aligned with ISO 22301 requirements
  • Conduct business impact analyses to identify critical business processes and systems
  • Develop and maintain BC/DR plans, strategies, and procedures
  • Work closely with the information security team and other stakeholders to implement technical controls and solutions to support BC/DR capabilities
  • Conduct regular testing and exercises to validate the effectiveness of BC/DR plans
  • Coordinate training and awareness programs for employees on BC/DR procedures and their responsibilities
  • Manage resilience-related risks and conduct risk assessments
  • Monitor the organisation's BC/DR posture and conduct regular internal audits
  • Report on the status of the BC/DR program to senior leadership and key stakeholders- Stay up to date with changes in BC/DR standards and best practices and adjust the program accordingly

Key Skills & Experience

  • 5+ years of experience in Business Continuity and Disaster Recovery roles
  • Deep knowledge of ISO 22301, NIST 800-34, and other relevant BC/DR standards and frameworks
  • Experience building and implementing BC/DR programs from the ground up
  • Understanding of risk management principles and experience conducting risk assessments
  • Knowledge of information security technologies and controls related to BC/DR
  • Excellent project management skills and ability to lead cross-functional initiatives
  • Strong communication and stakeholder management skills
  • Ability to translate complex BC/DR requirements into actionable plans
  • Relevant certifications such as CBCI, MBCI, FBCI, or ISO 22301 Lead Implementer are highly desirable
  • Degree in information technology, business continuity, or a related field, or equivalent experience

What we can offer

New joiners are supported by an induction programme, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support. 

Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system.

Given our client base you’ll be working on career-defining work that is exciting, rewarding and one where you can make a real impact on high profile projects.

Company Benefits

As well as this we offer a whole host of benefits and reward including;

  • Competitive salary (depending on experience)
  • 28 days holiday
  • Discretionary bonus
  • Annual salary review
  • Pension (with company contribution: 5% of annual salary)
  • Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
  • Private medical insurance
  • Group income protection
  • Life assurance
  • Cycle to work schemes
  • Season ticket loans
  • Regular social, cultural and charitable activities
  • Flexible working with office laptop and phone provided

About Teneo 

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges.

Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,500 employees located in 40+ offices around the world.

 

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