Team Lead Enterprise Applications
About NISC
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
Position Overview
We are seeking a highly skilled and motivated Enterprise Applications Team Lead to join NISC’s Corporate Services division in the Internal IT Infrastructure area. The ideal candidate will provide technical and team leadership in system architecture, design, and integration, ensuring scalable and maintainable enterprise solutions. They will ensure security and compliance by embedding data governance, privacy standards, and risk mitigation strategies into development processes. The role involves leading Agile project delivery, including sprint planning, retrospectives, and managing the full project management lifecycle. The candidate will apply proficiency across platforms to support application development and maintenance. Additionally, they will foster cross-functional collaboration by communicating effectively with stakeholders, promoting innovation, and driving continuous improvement. The team lead will execute day-to-day operations through their team by setting meaningful objectives, delegating authority, regularly assessing performance, and coaching team members for personal and professional development. They will also engage in and support organizational activities and objectives, demonstrating a commitment to NISC’s Statement of Shared Values.
Work Schedule
- Hybrid (after an initial training period) from one of our three office locations:
- Cedar Rapids, IA
- Lake Saint Louis, MO
- Mandan, ND
- Hybrid Schedule: Minimum of 3 days per week in the office and the ability to work up to all 5 days per week in the office, as needed
- Required Days from an office location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose
Essential Duties
- Provide technical leadership in system architecture, design, and integration, ensuring scalable and maintainable enterprise solutions.
- Ensure security and compliance by embedding data governance, privacy standards, and risk mitigation strategies into development processes.
- Lead project delivery, including sprint planning, retrospectives, and managing the full software development lifecycle.
- Apply technical proficiency across programming languages, databases, and cloud platforms to support robust application development.
- Foster cross-functional collaboration by communicating effectively with stakeholders, promoting innovation, and driving continuous improvement.
- Execute day-to-day operations through your team by:
- Set meaningful (SMART) objectives for team members and assist them to prioritize tasks.
- Delegate authority to team members to enable them to achieve their objectives and regularly follow up to ensure progress.
- Regularly assess team member performance and constructive feedback to support continuous growth of team members.
- Coach team members to ensure personal and professional development.
- Select high-performance team members and create high level of team spirit and engagement.
- Communicate to internal and external stakeholders on a regular basis.
- Conduct planning activities to help create a meaningful vision for the team that is tied to short term team related milestones that align with and support short and long-term department and organizational goals and objectives.
- Experience leading strategic planning sessions for department and across divisions.
- Engage in and support organizational activities and objectives.
- Commitment to NISC’s Statement of Shared Values.
- Other duties as assigned.
Knowledge, Skills & Abilities Preferred
- 3+ years of leadership or supervisory role experience within area of discipline preferred.
- Familiarity with scripting languages such as JavaScript, APEX.
- Experience with Database Systems such as DB2, SQL Server, or Oracle.
- Familiarity with Cloud Platforms like AWS, Azure, or GCP for enterprise application hosting.
- Possess ability to demonstrate effective judgment and decision making.
- Possess ability to maintain the highest level of professionalism, ethical behavior, and confidentiality.
- Possess ability to take personal responsibility and to hold colleagues and team members accountable as required.
- Possess ability to respond positively to change and be adaptable.
- Possess a results-oriented mindset.
- Possess a tactful approach in communication skills.
- Possess ability to coach and mentor colleagues and team members as required.
- Possess a fiscal aptitude to effectively manage monetary requirements of the position as needed.
- Possess ability to effectively plan for, communicate and execute on set goals and objectives for the team.
- Ability to travel as often as necessary to meet the goals and objectives of the position.
Education Preferred
Bachelor’s Degree in a related field or equivalent experience.
Other Qualifications/Certifications Preferred
Project Management, SCRUM, Salesforce, ServiceNow, or other relevant certifications preferred.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
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