Project Manager, Creative Ops

Organization Overview:
The Florida Panthers enter their 33^rd season in 2026-27 as one of the National Hockey League’s premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

As the NHL’s southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.

An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, “Heroes Among Us,” honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans’ affairs; children’s health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area.

Job Title: Project Manager, Creative Operations 
Department: Marketing & Advertising
Reports To: Creative Director
FLSA: Exempt
Employment Type: Full-Time
Location: Amerant Bank Arena

Job Summary:
The Florida Panthers are looking for a Project Manager, Creative Operations to own and evolve the flow of creative work through the department. This role is responsible for building and maintaining scalable processes, managing timelines and production schedules, and keeping projects moving across a fast-paced creative environment. The right candidate is systems-minded, comfortable operating in ambiguity, and genuinely excited about using emerging tools – including AI – to make the team more efficient. 

Essential Duties and Responsibilities:

• Scale and maintain the Creative Operations process using project management software; Wrike experience strongly preferred;
• Oversee intake form architecture, automation rules, and dashboards for the creative team and internal stakeholders;
• Onboard new departments and users to project management software and drive adoption across the organization;
• Manage project timelines and production schedules in collaboration with the Creative and Marketing teams across digital, print, and signage;
• Assist in pre-production planning and vendor coordination for photography, motion, and video projects;
• Work closely with all teams to ensure deadlines are met, vendor specs are accurate, and stakeholders are kept informed;
• Lead the weekly creative team status meeting to set priorities and align on the work week ahead;
• Collect feedback from internal partners to continuously improve process and communicate updates;
• Actively explore and integrate emerging tools to improve workflow efficiency;
• Support the planning of new marketing initiatives, helping streamline approvals and increase speed to market;

Knowledge and Skills: 

• Wrike proficiency strongly preferred but not required; advanced familiarity with project management platforms required;
• Strong understanding of the creative process – enough to set realistic timelines, anticipate bottlenecks, manage requester expectations, and keep work moving without micromanaging;
• Excellent organizational and communication skills across internal teams and external partners;
• Builds trust with internal partners and requesters, strong relationships are how this role sets expectations, navigates competing priorities, and keeps work moving
• Comfortable working in ambiguity and adapting priorities quickly – this environment moves fast and does not always follow the plan;
• Familiarity with Adobe Creative Suite at a working knowledge level;
• Proficiency in Microsoft Office and Google Workspace;

Experience and Education: 

• 3–5+ years of experience in project or creative operations coordination at a creative agency or in-house creative department;
• Bachelor’s degree in marketing, communications, business, or related field – or equivalent experience.

Position Type/Expected Hours of Work:
This is an exempt (salary) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.