
Manager, Facilities
Museum of Science, Boston
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
Who We Are
As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.
The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.
Why We Need You
We are seeking a skilled Facilities Manager to oversee the daily operations of the Museum’s facilities supervisory staff and to provide strategic guidance for the operation of mechanical and electrical systems. This role is essential to ensuring the comfort and safety of all guests and staff. Responsibilities include supervising personnel, managing work orders, and maintaining the continuous operation of our physical plant systems across 750,000 square feet of museum property.
- Lead a vital team ensuring the smooth operation of an iconic museum
- Work to increase the energy efficiency and provide sustainable operations
- Join a mission-driven organization inspiring science, technology, and innovation
- Collaborate with a diverse team while contributing to the Museum's long-term success
What You’ll Accomplish
- Ensure Optimal Building System Performance
Implement and oversee proactive preventive and predictive maintenance programs for all building operating systems. Develop specifications, solicit and evaluate bids, negotiate and award contracts, and monitor contractor performance for systems including fire alarm/suppression, elevators, escalators, HVAC, high-voltage electrical, UPS, emergency generators, chiller and steam plant operations, life safety, and building management systems. Maintain high operational standards to ensure seamless delivery of services to guests and staff. - Develop and Lead High-Performing Facilities Team
Recruit, train, and evaluate Facilities staff to ensure the department is staffed with qualified personnel. Foster professional development through training and mentorship opportunities, and cultivate a culture of teamwork, accountability, and excellence that supports the Museum’s mission and operational goals. - Efficiently Manage Work Order System
Assign, monitor, and prioritize work orders to ensure timely and efficient response to maintenance needs. Use work order data to optimize resource allocation and maintain the Museum’s high standards of service and operations. - Promote Safety and Operational Readiness
Create, distribute, and train staff on instructional, safety, and emergency procedures related to all mechanical, electrical, and architectural systems. Maintain a safe, compliant, and pleasant workplace for all employees and visitors. - Ensure Regulatory Compliance and Effective Partnerships
Maintain active, professional relationships with city, state, and federal code enforcement agencies and inspectors. Ensure compliance with applicable regulations (e.g., OSHA, NFPA, DEP, EPA, DEQE, ASHRAE) through regular inspections, documentation, and prompt remediation of deficiencies to avoid penalties and ensure uninterrupted operations. - Oversee Budgeting and Financial Stewardship
Assist in developing and managing budgets for facilities maintenance, capital improvements, and renovation projects. Monitor expenditures to ensure funds are used effectively and align with institutional priorities. - Advance Museum Sustainability and Public Image
Uphold and promote Museum policies, procedures, and sustainability initiatives. Represent the Museum positively to internal and external stakeholders, reinforcing its commitment to innovation, stewardship, and environmental responsibility. - Respond to Facility Emergencies
Serve as the Facilities lead in responding to emergency incidents, including bomb threats, fire alarms, power failures, equipment breakdowns, and natural disasters. Follow protocols outlined in the Museum’s Emergency Preparedness and Management Plan (EPAMP) to ensure staff and visitor safety. - Provide 24/7 Operational Support
Remain on call to respond to critical issues affecting facility systems. Be available to work weekends, holidays, and extended hours as necessary to support the uninterrupted operation of the Museum.
This is a fully onsite position with the Museum of Science in Boston. Local candidates only, please.
What We’re Looking For (Competencies)
We’re seeking an experienced and technically skilled Facilities Manager who brings strong leadership, deep technical knowledge, and a proactive approach to maintaining and improving complex building systems. The ideal candidate will have:
- A post-secondary education, such as technical coursework, an associate’s degree, or a vocational/business certificate.
- A minimum of 10 years of experience in facilities maintenance, construction management, engineering, or architecture.
- Proven experience supervising, hiring, training, and developing staff in a dynamic environment.
- Extensive hands-on knowledge of commercial building systems, including HVAC, high-voltage electrical distribution, UPS systems, emergency generators, pneumatic and digital controls, chiller and steam plant operations, and related building trades (electrical, plumbing, masonry, flooring).
- A solid understanding of electronics, control circuits, and Building Management Systems, with a demonstrated ability to troubleshoot and implement effective solutions in collaboration with contractors and internal teams.
- The ability to design projects, write specifications, provide technical drawings, and perform analytical calculations.
- Strong skills in reading and interpreting blueprints, technical specifications, and construction sketches.
- Familiarity with local, state, and federal building codes and regulatory compliance requirements.
- A track record of successfully managing a diverse portfolio of maintenance and capital improvement projects.
- Excellent communication skills, both written and verbal, with the ability to work effectively across teams and interact professionally with guests.
- Proficiency in Microsoft Office (Word, Excel, etc.) and other relevant job-related software.
- Experience with or the ability to quickly learn and utilize Electronic Work Order Systems.
How We Work-Our Values
Everyone: We are everyone’s museum. We pursue equity and celebrate every person for who they are. We foster an inclusive environment in which we value and respect diversity.
Service: We serve our colleagues and community. We hold ourselves accountable to be a trustworthy public resource, and to support a sustainable, just and evidence-based future.
Learning: We love learning. We are curious about the world and want to share our joy and wonder with others. We value open minds and recognize that everyone has more to explore, discover and create.
Connection: We find strength in connections. We collaborate across communities, organizations and disciplines to make science relevant and accessible to all.
Boldness: We dream big. We boldly push ourselves forward, pursuing new ideas and challenges. We experiment and learn from our failures as we seek to inspire purpose, spark imagination and encourage hope.
Salary Range
$120,000 - $145,000 USD
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