Production Manager

About Us

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services.

Job Summary:

The Production Manager is responsible for overseeing day-to-day operations across compounding and fulfilment to ensure seamless coordination, workflow efficiency, and adherence to quality standards. This role focuses on aligning production output with fulfillment capacity through strategic planning, process optimization, and cross-department collaboration. Utilizing lean methodologies and data-driven decision-making, the Production Manager plays a vital role in maximizing operational performance, reducing waste, and improving turnaround time. Strong leadership, analytical capabilities, and a deep understanding of pharmaceutical operations are essential for success in this role.

Key Responsibilities:

• Coordinate production and fulfilment workflows to ensure timely processing and delivery of compounded products

• Serve as the primary liaison between compounding, fulfilment, procurement, QA, and warehouse teams to maintain operational alignment

• Monitor production schedules, resolve process bottlenecks, and maintain optimal inventory levels to support demand

• Develop, implement, and maintain SOPs across production and fulfilment to ensure consistency and compliance

• Apply Lean Six Sigma principles to eliminate inefficiencies and continuously improve workflow and resource utilization

• Analyze operational data using Excel and related tools to identify trends, forecast demand, and drive strategic improvements

• Track key performance indicators (KPIs) including production output, order accuracy, and turnaround time, and present performance reports to leadership

• Ensure compliance with pharmacy standards, safety protocols, and applicable regulatory requirements in all areas of production and fulfilment

• Collaborate with leadership on strategic initiatives, cost-control efforts, and long-term planning for operational growth

Technical and Administrative Skills:

• Strong Excel proficiency, including use of pivot tables, formulas, filters, and charts for data analysis

• Ability to develop and maintain SOP documentation and compliance protocols

• Familiarity with production scheduling, inventory management, and workflow planning

• Understanding of KPIs and metrics for operational efficiency and service quality

• Experience using data analytics to drive continuous improvement and cost savings

Soft Skills:

• Effective leadership and team management in a fast-paced environment

• Strong communication and cross-functional collaboration skills

• Proactive problem-solving abilities with a data-oriented mindset

• High attention to detail and commitment to maintaining quality standards

• Excellent time and priority management to meet operational deadlines

Qualifications:

• Bachelor’s degree in Business, Supply Chain, Pharmacy Operations, or a related field

• Experience in a pharmaceutical production, mail-order pharmacy, or healthcare operations environment

• Proficiency in Microsoft Excel and business analytics tools

• Working knowledge of Lean Six Sigma methodologies (certification preferred)

• Demonstrated ability to manage cross-functional teams and complex workflows

• Experience developing and optimizing operational SOPs

Work Environment and Physical Demands:

• On-site compounding and fulfilment pharmacy environment

• Exposure to moderate noise and routine production-related activities

• Requires use of computers, handheld devices, and standard office software

• Requires physical movement between departments and attention to detail in quality-sensitive tasks

• Ability to stay focused and organized in high-volume, deadline-driven settings

Location: Miami Gardens, FL
Schedule: Full-time, 44 hours/week, Monday–Friday, Standard office hours

This is a 100% onsite role; remote or hybrid work is not available

Benefits:

• Competitive salary

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off

• Opportunities for training and career advancement

At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.