Back to jobs

Configuration Manager

The Swift Group is looking for a Configuration Manager that will introduce and implement Configuration Management (CM) processes according to guidelines and support the full lifecycle of the CM Database (CMDB). The mission is to provide quality services that facilitate seamless software development lifecycle and API and Gateway with modern data repository services. This role requires support for planning future architectures, infosec assurance and accreditation, Configuration Management, and System Engineering for legacy and future complex portfolio of data tools. This position is located onsite in Chantilly, VA.

Key Responsibilities:

  • Introduce and implement CM processes according to guidelines.
  • Support the full lifecycle of the CMDB.
  • Schedule and facilitate meetings, including developing agendas.
  • Track, monitor, and provide the status of Change Requests (CRs), Discrepancy Reports (DRs), and Requests for Changes (RFCs) in coordination with the IT Operations organization.
  • Provide follow-up coordination and status for action items or issues.
  • Process discrepancy reports, requirements, build reports, investigation reports, request for changes, or operation change requests on a regular cycle.
  • Assist in changes to the CM process, establishing and maintaining both new and existing schedules.
  • Support project teams in defining, documenting, changing, and baselining project configuration items.
  • Ensure overall websites are properly formatted, contain updated information, and have a common look and feel.
  • Serve as the Enterprise Scrum Lead for the organization.

Required Skills and Experience:

  • 16+ years of relevant experience
  • Demonstrated experience with software configuration management documentation (CM Processes, SOPs, CM meeting minutes, and Agendas).
  • Demonstrated experience working with ServiceNow, JIRA, Confluence sites, and SharePoint.
  • Demonstrated experience managing and creating organization roadmaps for technical projects.
  • Demonstrated experience managing and creating organization master project schedule(s).
  • Demonstrated experience developing, managing, or operating program governance boards.
  • Demonstrated experience with protocols for access administration and system deployments
  • BA/BS Degree or five years of relevant experience in lieu of a degree.
  • US Citizenship and an active TS/SCI with Polygraph security clearance required

Desired Skills and Experience:

  • Demonstrated experience troubleshooting problems and documenting discrepancies.
  • Demonstrated experience submitting system status and updates to scheduling, coordinating across organizations for system releases or outages.
  • Demonstrated experience tracking and modifying Configuration Items (CIs), incidents, and work orders using ServiceNow.


The Swift Groups is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Apply for this job


indicates a required field

,,Google Drive,or

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter
,,Google Drive,or

Accepted file types: pdf, doc, docx, txt, rtf




Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in The Swift Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.