Senior Analyst (Growth and Analytics)

ABOUT TIDE

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.  

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.  

ABOUT THE ROLE:

As a Senior Operations Analyst, you will play a crucial role in driving the company's growth through detailed data analysis and reporting. You will identify, analyse, and interpret trends in complex data sets to develop a comprehensive understanding of our business landscape. Your insights will be instrumental in shaping strategic decisions and optimising our growth metrics.

• Data Analysis and Interpretation: Identify, analyse, and interpret trends or patterns in complex data sets to develop a thorough understanding of business performance.
• Exploratory Analysis: Conduct exploratory analysis to uncover insights and trends that will inform business strategies.
• Insights Generation: Drive actionable insights from data to support decision-making processes across the company.
• Dashboard Development: Build Management Information System (MIS) Dashboards for central business units to facilitate real-time performance tracking
• Business Reporting: Analyze, forecast, and build custom reports to make key performance indicators (KPIs) and insights available to the entire company.
• Growth Metrics Monitoring: Monitor, optimise, and report on growth metrics and split-test results to ensure continuous improvement.

WHAT WE ARE LOOKING FOR:

• Educational Background: Bachelor’s degree in Statistics, Mathematics, Economics, Business, or a related field.
• Experience: Proven experience in data analysis, business intelligence, or a similar role.
• Technical Skills: Must Have Proficiency in data analysis tools (e.g., SQL, Excel, VBA, Python) and data visualisation tools (e.g., Looker, Power BI).
• Analytical Skills: Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex data insights in a clear and concise manner.
• Problem-Solving: Strong problem-solving skills with a proactive approach to identifying and addressing issues. 
• You have 2-3 years' experience in data analysis (Advanced Excel, VBA, Macros, Python & SQL).
• You are a quick learner, multitasker and flexible with projects.
• You are analytical and data-driven with a strong KPI focus, well versed in conversion metrics and quantitative and qualitative data.

WHAT YOU'LL GET IN RETURN:

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.