Technical Content Strategist

We're quickly growing and super excited for you to join us!

About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed

Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology. 

What it’s like to work at Topsort

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

What is this role like？

We’re looking for an energetic, enthusiastic, creative addition to our Product and Marketing team to join our growing team in Boston (Somerville office right in the heart of Boynton Yards off Union Square). We’d like you to own the technical documentation as well as product documentation that’s customer-facing, engaging, and be a cross functional stakeholder in how Topsort presents its documentation to developers, customers, and general industry.

• Craft Customer-Facing Documentation – Own and enhance all Topsort customer-facing documentation, from developer docs, changelogs to knowledge base, from API documentation to case studies, from website copy to email sequences. 
• Tell the Story of our Product and Technology – Go beyond traditional documentation—weave a compelling narrative that not only informs but also captivates users, making their learning experience seamless and enjoyable.
• Collaborate with teammates and experts – Work closely with developers, engineers, product teams and even external industry experts to deeply understand the technology and translate it into well-structured, easy-to-follow documentation. At Topsort, we believe in community based approach to develop docs and documentation as marketing.
• Keep the Story Fresh – Ensure all documentation evolves with our product, staying up to date with the latest features, changes, and improvements.Maintain clarity, consistency, and usability across all materials, ensuring that Topsort’s documentation stands out in both accuracy and engagement.

What (we think) you need to be successful - we’re open to not checking all the boxes and be proven wrong by outlier candidates as well! 

• A strong STEM background and product experience, preferably Bachelors or Masters in Computer Science, Electrical Engineering, Physics, Philosophy. 
• A Creative portfolio that showcases your best work, can be writing samples, powerpoints, video demos, podcasts, or more - we care less about the content format but more how you think and present ideas! 
• Minimum 2 years experience in marketing, technical documentation, product, or entrepreneurial endeavors 
• Excellent communicator - we expect strong verbal and written skills and your ability to adapt across a spectrum of different audiences, to empathize with your audience. 
• Fearless attitude: ability to dive into the unknown, research and quickly learn about a new topic and become a subject matter expert on it.

Why it’s awesome to work at Topsort

• Direct Feedback and Rapid Growth: [96% of Topsorters report ]We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”.
• Be part of an elite and collaborative sports team: We believe startup scaleup is just like a team sport. It's been written in our motto since day 1 that we are collaborative internally, competitive externally, and never the other round around. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team. 
• Intellectual Rigor and Individuality: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You’ll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1. 
• Company Offsite and Industry Exposure: Once a year Topsorters get together as a whole and also meet customers and really spend time to get feedback - in person events are a big part of how we build strong relationships and teams.
• 401K Matching and Comprehensive benefits: We provide a generous and comprehensive set of health benefits, including vision, dental, and a 3% 401K matching as soon as you join! 
• Working Equipment and Hubs: our team is global and also centered around hubs, that means you’re welcome to create a hybrid work schedule, and encouraged to travel to other hubs to collaborate. We provide working devices of your choice and surprise swags for special events.
• Flexible PTO schedule with floating holidays: we encourage Topsorters to take time off and recharge, and respect different cultural norms so offer floating holidays to accommodate the celebrations you’d like. 
• Meditation App, Birthday and Anniversary Celebrations: we like little surprises and remember the key moments to celebrate with you! 

Do you sound like the right fit? Let's dive right in!