Product Manager - Platform

Product Manager - Platform

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere.  In person attendance is required for one week during the year for Truveta Planning Week.

For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote

Who We Need 

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. 

This Opportunity 

We are looking for a Product Manager who will own the core platform capabilities that enable Truveta Studio to operate securely and efficiently at scale. You will be responsible for building the foundational systems that power user access, organizational management, and seamless customer experiences from onboarding through ongoing operations. This role is critical in defining Truveta's security and project models while driving operational efficiency and enabling self-service customer experiences.

You will work on essential platform services including authentication, authorization, and user management systems, commerce and billing infrastructure, customer onboarding workflows, and organization/workspace provisioning. Your work will directly impact Truveta's cost structure, security posture, and customer acquisition efficiency, making healthcare analytics more accessible and operationally scalable for research organizations worldwide.

Key Responsibilities

• Platform Strategy: Drive the product strategy for Truveta's foundational platform capabilities, focusing on security, scalability, and operational efficiency. Define the roadmap for authentication, user management, billing, and customer onboarding systems.
• Security and Project Model Definition: Establish and evolve Truveta's security framework and project organizational model, ensuring robust access controls while enabling collaborative research workflows. Define how users, projects, and data access permissions interact across the platform.
• Cost Optimization: Lead initiatives to reduce Cost of Goods Sold (COGS) through efficient platform architecture, optimized resource utilization, and streamlined operational processes. Identify opportunities to automate manual workflows and reduce operational overhead.
• Self-Service Customer Onboarding: Design and build self-service onboarding experiences that enable customers to set up organizations, provision workspaces, and configure access controls without requiring manual intervention from Truveta support teams.
• Authentication and User Management: Own the end-to-end user experience for authentication, authorization, and user lifecycle management, ensuring secure and seamless access to healthcare data while maintaining regulatory compliance.
• Commerce and Billing: Design billing and commerce systems that support flexible pricing models, transparent usage tracking, and efficient payment processing for organizational customers.
• Administrative Control Experiences: Build intuitive interfaces for administrators, finance managers, and data transformers to manage users, permissions, billing, and workspace configurations within their organizations.
• Cross-functional Collaboration: Work closely with engineering, security, customer success, and sales teams to deliver platform capabilities that support business growth and customer satisfaction.
• Platform Metrics: Define and track KPIs related to onboarding efficiency, cost optimization, security compliance, and customer self-service adoption. Make data-driven decisions to improve platform performance.

Key Impact Areas

• Drive COGS Reduction: Implement platform efficiencies and automation to significantly reduce operational costs and improve unit economics through streamlined workflows and reduced manual intervention.
• Define Security and Project Model: Establish robust, scalable security frameworks and organizational models that enable secure collaboration while maintaining compliance with healthcare data regulations.
• Enable Self-Service Onboarding: Create seamless, automated customer onboarding experiences that reduce time-to-value and eliminate the need for manual provisioning and setup processes.
• Scale Platform Operations: Build foundational capabilities that allow Truveta to efficiently serve growing numbers of research organizations with minimal operational overhead.

Key Qualifications

• 2+ years of proven experience as a Product Manager, with demonstrated success shipping platform or infrastructure products
• Strong platform experience, ideally with B2B SaaS products involving user management, authentication, or organizational hierarchies
• Understanding of authentication, authorization, and security concepts in enterprise software environments
• Experience with customer onboarding workflows and self-service product experiences
• Familiarity with billing systems, usage tracking, and commercial platform requirements
• Demonstrated ability to work with technical teams on backend systems and platform architecture
• Strong analytical skills with ability to identify cost optimization opportunities and measure operational efficiency
• Excellent written and oral communication skills for both technical and business stakeholders
• Able to work with teams on west coast hours with a distributed remote team

Preferred Qualifications

• Experience with healthcare or regulated industry platforms requiring strong security and compliance controls
• Background in enterprise software with multi-organizational tenancy and workspace management
• Familiarity with identity and access management (IAM) systems and role-based access control (RBAC)
• Understanding of cloud platform cost structures and optimization strategies
• Experience with self-service onboarding and customer activation workflows
• Knowledge of compliance frameworks relevant to healthcare data (HIPAA, SOC 2, etc.)
• Previous experience defining security models or organizational permission structures

Why Truveta?   

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together.  

We Offer:

• Interesting and meaningful work for every career stage
• Great benefits package
• Comprehensive benefits with strong medical, dental and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities (virtual and in-person as soon as we are able)
• The base pay for this position is $150,000 to $175,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options.

If you are based in California, we encourage you to read this important information for California residents linked here.

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.