Technical Program Manager - Ecosystem Data Operations

Technical Program Manager - Ecosystem Data Operations 

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere.  In person attendance is required for one week during the year for Truveta Planning Week.

For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote

Who We Need 

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. 

This Opportunity 

For Truveta to be successful, we must seamlessly collaborate with our health system members and other third-party data partners to ensure clinical research teams have access to the most complete, timely, and clean data. The Technical Program Manager plays a pivotal role in ensuring the highest quality data is received from our partners and that they receive maximal value from their partnership with Truveta.  

You will own end-to-end technical program delivery for our partner data pipelines. You will be the principal technical partner and Truveta’s on-the-ground voice. This role is equal parts program leadership, technical troubleshooting, and product-oriented operational improvement. 

In This Role, You Will:

• Lead data onboarding engagements. Manage high-quality onboarding and data integration projects for multiple partner health system members concurrently, including tracking and managing project tasks, deliverables, and risks that arise through the onboarding process. Track engineering work in Azure DevOps (ADO), and report on status in both internal and partner-facing forums. Ensure data transfer architecture is set up securely and correctly. Complete gap analyses against the Truveta Data Model, sample validation, production profiling, and remediation with partner data teams. Use internal tooling and profiling outputs to make decisions and escalate appropriately. 
• Serve as the external facing technical partner. Develop strong relationships with our health system members and third-party data partners. This role is key to influencing our members to respond to our data requests and foster interest in our product offerings. Build trust with member data teams, translate Truveta and researcher requirements into member tasks, and influence members to partner with Truveta on data expansion projects and issue remediation.
• Own operations & continuous improvement. Own operational tooling, playbooks and programs that make data supply reliable and scalable: prioritize and shepherd product improvements, reduce manual toil, and lead initiatives such as data quality automation and scalable onboarding programs for special data such as medical imaging and genomics.
• Communication & visibility. Be the primary point of contact for operational data incidents and visibility: triage missing/corrupt files and schema issues, coordinate cross-functional responses, and keep members and internal stakeholders informed. 
• Be the “voice of the member” within Truveta. Serve as the voice of the health system member for the product and engineering teams. Advocate for member-facing transparency and product enhancements to maintain trust and confidence in our partnership. 
• The team, the team, the team. Mentor and support teammates. Lead and manage one or more initiatives aimed at significantly improving one aspect of Ecosystem Data Operations. Develop areas of expertise and become a team SME for Truveta.  

Key Qualifications

• 5+ years technical program/project management delivering cloud data services or platform integrations. 
• 3–5+ years working with healthcare data (EHR, clinical warehouses, or claims) and familiarity with clinical workflows.  
• Strong program discipline: ADO / work-back planning, risk management, stakeholder communication, and change control.  
• Comfortable in product/ops environments: translating product requests into ops changes and vice-versa.
• Experience in a startup environment, especially with the ability to be comfortable (and thrive) with uncertainty and operate independently.
• Excellent verbal and written communication; ability to run technical working sessions and executive updates.  
• Experience with Epic and Cerner data warehouses a plus. 

Why Truveta?   

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together.  

We Offer:

• Interesting and meaningful work for every career stage
• Great benefits package
• Comprehensive benefits with strong medical, dental and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities (virtual and in-person as soon as we are able)
• The base pay for this position is $124,000 to $150,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options.

If you are based in California, we encourage you to read this important information for California residents linked here.

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.

Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.