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Senior Quality Assurance Engineer

Remote, USA

Twin Health 

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. 

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here 

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

We are looking for a Senior QA Engineer to join our team and play a key role in shaping our AI-driven Enrollment process, delivering highly optimized conversion outcomes for our Twin Members.  This will entail validating end-to-end behavior of conversational AI agents (voice and text) as integrated into our Twin ecosystem (Member mobile app and Clinical web app). You will interact with your Product Management, Development, Design and MEA (Member Enrollment Advisor) peers to become an expert super-user - representing our Members with empathy and deep insight.  Your input will be highly valued in terms of improving our user experience.  Lastly, you will utilize AI solutions to efficiently and comprehensively develop test cases and automation coverage for your areas of responsibility.

Responsibilities 

  • Drive test strategy, planning and execution to cover all aspects of the Twin Health Enrollment experience. This will include areas such as functionality, usability, performance, localization, 3rd-party integrations and reliability.
  • Validate real-world end-to-end Member and Clinical conversion experiences (on both Production and Staging environments) across the Twin ecosystem of conversational agents, Member mobile app and Clinical web app.  
  • Collaborate with Developers, PM, UX designers and our MEA team to design, develop and release a world-class user experience for highly optimized enrollment outcomes. In this capacity you will act as a ‘super-user’ - representing our Members to meet their expectations for a 5-star experience.
  • Fully leverage AI to assist your testing, utilizing AI QA agents to develop comprehensive test coverage and automated regression.  In this capacity you will need to quickly adapt to novel AI-driven solutions to enable optimized feedback loops and rapid test cycles.
  • Additional duties as assigned

Qualifications 

  • A detail-oriented and user-focused mindset
  • High empathy and passion for end users 
  • Past experience of assertive engagement across the design and successful delivery of high quality outcomes
  • Proven functional and end-to-end QA skills
  • Proven technical ability requisite to leveraging AI-driven testing tools and testing AI conversational interfaces
  • Experience testing features and UI’s (mobile and web) for consumer-facing or other high-scale applications
  • Experience testing complex systems
  • Strong verbal and written communication skills
  • This position is based in Mountain View, California

Compensation and Benefits  

The compensation range for this position is $130,000-$140,000  annually. 

In addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

  • A competitive compensation package in line with leading technology companies
  • As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.
  • Opportunity for equity participation 
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan

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