Senior Coordinator, Provider Licensing & Credentialing

Twin Health 

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. 

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here 

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

At Twin, our Clinical Delivery Services & Management team ensures clinicians are fully licensed and credentialed so our members receive seamless, high-quality care. As a Senior Coordinator, Provider Licensing & Credentialing, you will play a key role in managing licensure, health plan credentialing, and compliance processes across multiple states, helping our clinical teams focus on delivering exceptional care.

Responsibilities 

• Oversee the full lifecycle of provider licenses across all states and DC, including initial applications, renewals, and continuing medical education tracking. Ensure timely submissions to prevent gaps or delays.
• Lead credentialing and re-credentialing processes with multiple health plans. Collect and verify provider documentation, coordinate with internal teams, and liaise with health plans to resolve issues efficiently.
• Maintain awareness of evolving state and federal licensing and credentialing regulations. Collaborate with compliance and legal teams to ensure organizational adherence to standards. Conduct audits and track key compliance metrics.
• Partner with clinical leadership, operations, and external agencies to facilitate onboarding, licensing strategy, legal, compliance, and provider support. Serve as a primary point of contact for providers regarding licensing and credentialing questions.
• Track and report on license and credentialing status, analyze trends, and identify opportunities for process improvements. Implement operational solutions to improve efficiency and scalability across jurisdictions.
• Contribute to strategic projects such as regional expansion, telemedicine growth, and system optimization. Help lay the foundation for a future transition of licensing operations in-house. Support initiatives that enhance provider experience and operational excellence.
• Partner closely with POCs from vendors supporting licensing and CME tracking to maintain strong working relationships, prioritize requirements, and ensure timely follow-up on any outstanding actions
• Work closely with compliance and legal teams to support URAC accreditation, coordinating required actions and ensuring the timely completion of credentialing activities in Medallion
• Oversee and collaborate with a Licensure & Operations Coordinator, ensuring close coordination to prevent licensing lapses or missed renewals
• Other duties as assigned

Qualifications 

• Bachelor's degree in Healthcare Administration, Business
• 3-5+ years of experience in healthcare licensing, credentialing, or regulatory operations, preferably in telemedicine or digital health
• Proven experience in healthcare licensing and credentialing, preferably in a telemedicine or healthcare technology setting.
• In-depth knowledge of state-specific licensing requirements and health plan credentialing processes.
• Familiarity with relevant healthcare regulations and compliance standards
• Ability to communicate and work across client organizations, engaging on a range of tactical and strategic issues, with senior executives as well as execution teams
• Exceptionally strong project management skills, with demonstrated organizational skills, high attention to detail and ability to balance between thoughtful planning and timely execution
• Ability to manage conflicting priorities and thrive in a fast-paced environment working under time constraints to manages all changes that come with a rapidly expanding organization in a high growth environment
• Proficiency with Google applications and with PM tools, such as Monday.com, and MS Project
• Can engage providers at all levels (CMOs, MDs, Medical Directors, Advanced Practitioners, care managers) and instill trust and inspire for transformation
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits   

The compensation range for this position is $70,000 - $75,000 annually. 

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation 
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.