People Operations Generalist

 

About the Role:

Are you passionate about everything employee experience?

Do you enjoy being given challenges and finding unique solutions on how to solve for them?

Are you adaptable and thrive in an agile environment, where two days rarely look the same?

If this sounds like you, then this role may be the right fit for you.

Unbounce is looking for a People Operations Generalist to join our team. This position is part of the People Operations team, which designs and operates the systems and processes to deliver an outstanding employee experience to all Unbouncers.  They work closely with the other members of the People Operations team and assist with day to day generalist functions within the P&C team. Within this role, they will also support with Business Partner responsibilities, supporting a portfolio of departmental leaders.  This role reports directly to the Senior Manager, People Operations.

Deadline to submit applications will be February 3, 2025

What you’ll be doing:

• Business Partner Support: Build and develop strong relationships & trust with all leaders in your business portfolio, with a strong business acumen and understanding of their teams
• Team Support: Supporting the team with various initiatives such as position changes, salary increases, performance management, compensation reviews, etc.
• Unbouncer Journey Support: Deliver exceptional service to our employees and managers by promptly addressing inquiries regarding our policies, benefits, and various employee programs. This includes owning the onboarding program, managing the offboarding process, responding to employee inquiries etc.
• Administrative Support: Handling administrative tasks related to P&C programs such as managing employee files, maintaining our HRIS (BambooHR), managing employee benefits, employee leaves (STD, LTD, mat & pat leave), salary surveys etc. Ensure our systems and processes are maintained while also creating and updating People Operations internal & external documentation
• Compliance: Ensuring compliance with HR policies, procedures, health & safety and applicable laws and regulations
• Programs/Key Initiatives: Collaborate & support the People team through developing, iterating and rolling out employee programs, such as performance enablement, annual compensation review and engagement surveys to enhance the employee experience and allow Unbouncers to do their best work
• P&C Reporting: Assisting with the preparation of reports and analytics

 

A little bit about you:

• You have 2+ years of people & culture experience, ideally within fast paced and high growth environment
• You are a go getter and excited to roll up your sleeves and contribute to all parts of the People Operations team
• You have experience working within HR systems (bonus points if you have experience working with HiBob, Confluence and/or Monday.com)
• You have a keen eye for detail, have a problem solving mindset and have a genuine curiosity for leveraging people data/analytics for business insights
• Have a high sense of urgency and a desire to provide world class customer service to Unbouncers
• You have a growth mindset and adopt a fail fast, learn fast mentality
• You have a bias for action and take steps to address challenges and pursue opportunities

Nice to haves:

• Experience working with US employment law
• Experience working with EORs  (bonus points if you have experience working with Remote.com and/or Trinet)

 

What’s in it for you:

💵 Compensation range

• $54,733 - $70,000

🤝 Flexibility and Time Off

• Flexible Time Off Policy - We encourage a minimum of 4 weeks per year!
• Remote First Team
• Flexible Hours
• *Work From Anywhere Program

🩺 Health and Wellness

• Health Insurance
• Employee Assistance Program (EAP)
• Quarterly Company Wide Recharge Days
• End of Year Company Wide Holiday Closure
• Maternity & Parental Leave Program
• **$2000 Lifestyle Spending Account (LSA)
• Weekly Yoga & Virtual Workouts

🌱Growth & Future

• RRSP, 401(K), WWK Pension Personal Contributions
  *Not employer matched
• Volunteer Day
• Team Building Budget
• Referral Program ($1000)
• Annual Bonus Program
• Anniversary Milestone LSA Top Up
• Birthday Day Off
• Professional Development Budget

🌟And more perks!

* Please note that we currently do not have a legal entity set up to operate as an employer of record in Quebec. We thank you for your consideration but we are unable to accept candidates from Quebec at this time

** These amounts will be prorated based on your start date

Share our values: 

• Customer First
• Bias for Action
• High Velocity Decision Making
• Value Individuality
• Results Focused

 

We Value Individuality! 

At Unbounce, we want every employee to be excited to bring their full, authentic self to work. When you bring your unique experiences, background, knowledge, perspective, and self-expression while embracing the same from others we learn from each other. We innovate and co-create an environment where team members can do the best work of their careers. We’re bolder and more brilliant together.

We’re dedicated to ensuring each team member feels a sense of belonging, feels safe, cared for, respected and valued for who they are, and trusts that their unique voice is heard, embraced, and meaningfully contributes to decision-making. We’re committed to equitable employee experience, opportunity, pay and support for every employee regardless of gender identity or expression, race, ethnicity, family or marital status, religion, socio-economic status, veteran status, national origin, age, sexual orientation, education, disability, or any other characteristic that makes you unique.

We have no tolerance for sexism, racism, xenophobia, homophobia, transphobia, ableism, ageism, or any other forms of hateful/harmful discrimination and we’re taking action against unequal pay in our community through leading the #PayUpforProgress movement. 

If you require any accommodations or support during the recruitment process, please email us at careers@unbounce.com.