Business Analyst

Unlock Health breaks down the walls that healthcare providers have lived with for decades. We connect the dots across managed care and marketing so that providers can realize their missions and patients can get the right care. We've brought together the top healthcare marketing organizations to make this vision a reality, with a team of experts in managed care, technology, and ROI design.

Title: Business Analyst

Direct Manager Title: Group Lead and SVP, Business Analytics

What You’ll Do:

As a Business Analyst, you will play a critical role across multiple lines of business, bridging the gap between client business objectives and Unlock Health’s technology solutions. A true utility player, your work will range from supporting Unlock’s existing product portfolio with clients to developing new analytic solutions and insights.

We’re looking for a Business Analyst with a consulting mindset, technical acumen, and strong client and internal stakeholder communication skills. We’ll help you gain a strong understanding of our products and services and how they interact to create client value. You’ll need to be willing to roll up your sleeves to deliver a broad range of business solutions focused on leveraging analytics practices to support our healthcare-focused business. 

Responsibilities:

• Business Insights:
  • Find the “story” in the data and communicate insights with clients and internal team members
  • Combine and analyze data sets from multiple sources / platforms such as: client business information, marketing performance data, and publicly available datasets
  • Conduct thorough analyses of business problems and leverage our products, processes, and your own problem solving skills
• Product & Feature Adoption Analysis
  • Support the product and client success teams by analyzing client adoption of new product features, identifying and documenting blockers with clear mitigation timelines
  • Work directly with clients, alongside the client success team, to clear significant blockers
• Continuous Improvement (CI):
  • Evaluate and recommend process and tool improvements to enhance the overall value of our products and services
  • Collaborate with development teams, product managers, client success teams, and other stakeholders to create positive results for our clients

Qualifications:

• Bachelor’s degree in Business Analytics, Engineering, Computer Science, or a related field preferred
• Healthcare experience preferred, but not required
• 2 years of proven experience in a Business Analyst or Analytics role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Minimum 1 year professional experience with Tableau
• Minimum 1 year experience with SQL

Perks and Benefits

• Competitive Salary Range
• Health, Dental and Vision benefit packages to fit all types of lifestyles
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off (aka- unlimited)
• Paid Parental Leave
• Hybrid and Remote work schedules are available
• Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
• Employee Referral Program

About Unlock:
Unlock Health redefines what a marketing and advertising agency can do in healthcare by breaking down walls that have existed for decades. We’ve combined the best teams in healthcare marketing to help every client live their mission – to promote, maintain, and restore health. Our “super agency” approach connects creative, content, and strategy to remove the guesswork from growth, measured by ROI technology. By bringing together the top talent in the industry, we are reshaping the future of healthcare marketing.

We believe our business can only grow by including our Vision and Values in everything we do. Our hiring process is no different. We interview and hire based on our values, which you can learn more about here.

Equality Opportunity Employer Statement
Unlock, and its affiliate companies is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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