Site Reliability Engineer (SRE)

Job Description: 

Incident Response:

• Respond promptly to system alerts and incidents.
• Assist in diagnosing and resolving system outages or performance issues.

Automation:

• Develop and maintain automation scripts using languages such as JavaScript, Rust, Python, and Bash.
• Implement automated monitoring and alerting solutions to improve operational efficiency.

System Maintenance:

• Perform regular system maintenance tasks, including updates and patches.
• Assist in capacity planning and scaling efforts to ensure system reliability.

Collaboration:

• Work closely with senior engineers and other technical teams to improve system reliability and performance.
• Participate in team meetings and contribute to discussions on system enhancements.

Documentation:

• Document incident reports, troubleshooting steps, and resolution outcomes.
• Maintain accurate and up-to-date documentation for systems and processes.

Performance Tuning:

• Assist in optimizing system and application performance.
• Analyze performance data to identify areas for improvement.

Learning and Development:

• Continuously learn and adopt new tools, technologies, and best practices in site reliability engineering.
• Attend training sessions, workshops, and other learning opportunities as needed.

Security:

• Implement and maintain security best practices for systems and applications.
• Assist in security audits and vulnerability assessments.

 

Qualifications:

• Basic understanding of cloud services, primarily AWS.
• Proficiency in scripting languages such as JavaScript, Rust, Python, and Bash.
• Familiarity with containerization and orchestration tools like Docker and Kubernetes.
• Experience with monitoring tools, including Prometheus, Grafana, and Datadog.
• Strong problem-solving skills and attention to detail.
• Effective communication skills for collaboration and documentation.

 

Additional Requirements:

• Full-time availability, aligned with Arkansas time zone.
• Recommendation letters will be requested.

 

This role offers a dynamic environment to grow your skills in site reliability engineering while contributing to mission-critical systems. If you have a passion for maintaining high-performing systems and enjoy problem-solving in a collaborative team, we encourage you to apply.

• 100% remote work  
• Workspace setup bonus $400 USD gross
• Bonuses in September and December, $300 USD gross each
• Vacation bonus $500 USD gross
• Floating days (Ex: Birthday off)
• 20 working days of vacation after the first year of employment
• English Online Training

• 5% sales commissions if you bring a sales opportunity, and the opportunity is won.
• USD $500 if you bring a new employee using our referral program.