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Veterinary Client Service Representative
World Class Medicine.
Purpose-Driven Partnership.
Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.
At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.
We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.
Client Service Representative (CSR)
Denver Veterinary Specialists (DVS) is seeking Client Service Representatives (CSRs) to join our growing specialty team at our Lowry and Wash Park locations. This is a dual-position posting for two separate roles, and candidates may apply for either location based on interest and availability.
This is an exciting opportunity to be part of a new specialty practice from the beginning, with training provided prior to the opening of our Denver locations.
Position Details
- Role: Client Service Representative
- Locations
- Lowry
- Wash Park
- Employment Type: Full-time
- Pay Range: $19.00 - $23.00 per hour, based on experience
Schedule
- Monday through Friday, 8:00 AM - 5:00 PM
- Availability to work weekends in the future as the practice grows
Training & Location Information
- All hired CSRs will complete initial training at Wheat Ridge Animal Hospital. Training will continue until the opening of our Denver Veterinary Specialists locations.
- We plan to open our Denver locations with a target opening of June 2026.
Future Locations
- Lowry: 7111 East Lowry Blvd, Denver, CO 80230
- Wash Park: 300 East Alameda Ave., Denver, CO 80209
Qualifications
- Previous experience in customer service required; veterinary or medical front-desk experience preferred
- Strong communication skills, both in person and over the phone
- Ability to multitask and remain calm in a fast-paced, specialty environment
- Excellent attention to detail and organizational skills
- Professional, compassionate, and client-focused demeanor
- Comfortable using computer systems for scheduling, billing, and medical records
- Team-oriented with a positive attitude and willingness to learn
Key Responsibilities
- Greet clients and patients in a professional, welcoming manner
- Answer phones, schedule appointments, and manage referrals for specialty services
- Accurately enter and maintain client and patient information
- Review estimates, collect payments, and handle invoicing
- Communicate clearly with clients regarding appointments, directions, and general service information
- Support client education and follow-up communication as directed by the medical team
- Maintain a clean, organized, and efficient front desk and lobby area
- Collaborate closely with veterinarians, technicians, and assistants to ensure excellent client experience
Benefits
- Highly competitive pay based on experience
- Medical, vision, and dental insurance options (some plans paid up to 100%)
- 401(k) retirement options with company match
- Paid time off—and time to enjoy it
- 6 weeks paid parental leave for full-time team members
- Mental health support through Talkspace
- Continuing education support
- Pet discounts and Trupanion Pet Insurance
- Basic life insurance and additional voluntary insurance options
Base Pay
$19 - $23 USD
Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.
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