Packaging Program Manager - Taiwan

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

About the Role

What you’ll do:

As a Packaging Program Manager on Verkada’s Industrial Design Team, you’ll guide packaging programs from early stage development and into mass production, ensuring projects stay on schedule, meet cost targets, and uphold our quality standards. You’ll collaborate with Industrial Design, Visual Design, Hardware, Supply Chain, Marketing, and Program Management teams to align milestones, track vendor progress, and manage testing, tooling, and production readiness. You’ll oversee sample production, ISTA testing, on-site press checks, and sample reviews to validate quality and accuracy. Beyond execution, you’ll drive process improvements that enhance program and team efficiency. Your work will bring Verkada’s packaging vision to life—delivering premium, scalable solutions that protect our products and elevate the customer experience.

Responsibilities

• Manage packaging programs from start through MP, overseeing builds, testing, and logistics to ensure on-time, high-quality execution across vendors.
• Work collaboratively with cross-functional teams (Industrial Design, Visual Design, Hardware, Program Management, Marketing, and Supply Chain) to align milestones and deliverables in a fast-paced environment.
• Plan and validate ISTA testing with vendors to ensure compliance and durability.
• Manage tooling schedules and sampling with packaging vendors.
• Ensure smooth communication and relationships between packaging vendors and JDM partners to keep schedules on track and facilitate collaborative processes.
• Conduct regular reviews with vendors on schedule, open items, risks, and ownership.
• Summarize project updates and prepare internal presentations.
• Identify process improvements and develop implementation action plans.
• Represent the greater Hardware Team during vendor visits and QA audits, guiding vendors to meet Verkada standards.

Requirements

• 5+ years of experience managing packaging programs and coordinating with manufacturing vendors and suppliers.
• Strong project management skills to work directly with packaging vendors and JDM/OEM partners in navigating schedules for a range of packaging projects.
• Strong organizational skills with attention to detail.
• Familiarity with packaging build phases (EVT/DVT/PVT/MP) and ISTA testing processes.
• Experience in business-to-business (B2B), especially in hardware electronics industry
• Excellent communication skills in both English and Mandarin.
• Ability to multitask and handle tight schedules under minimal supervision.
• Bachelor's degree in Project or Program Management, Packaging Engineering, Packaging Design, or related field.
• Proficiency with project management tools for scheduling, deliverable tracking, and reporting.
• Self-motivated, detail-oriented, and effective at collaborating across global teams in both the US (PST) and SE Asia time zones.
• Proven ability to identify and implement process improvements that drive efficiency, meet deadlines, and reduce costs.
• Deep understanding of packaging manufacturing methods, materials, and sustainability practices, including molded fiber, corrugate, and printing techniques.
• Willingness to travel up to 15% for vendor visits.

Nice to Have

• Startup experience with a quick-to-market mindset.
• Experience in B2B product trials, refurbishment procedures, or similar commercial workflows.
• Existing relationships with major South East Asia packaging vendors.

Taiwan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Private medical insurance by Nan Shan Life Insurance
• Permanent employees of Verkada Taiwan are eligible for full participation to the group insurance scheme, including accidental death and dismemberment, critical illness, accident medical reimbursement, hospital and surgical, and cancer indemnity cover
• Spouses and immediate dependents are eligible to participate in the scheme for accident medical reimbursement, hospital and surgical, and cancer indemnity cover
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Meal stipend
• Commuter benefits

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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