Senior IT Operations Engineer
At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law.
About us
Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.
Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving.
In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future.
At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact.
Make Wayve the experience that defines your career!
The Role
Wayve is scaling its IT capabilities globally, and we're looking for a seasoned Senior IT Operations Engineer to lead and evolve our IT presence in Sunnyvale. This is a foundational role in our US operations, responsible for ensuring that our infrastructure, devices, and systems enable world-class engineering, vehicle development, and operational scale.
As the most senior IT presence in North America, you will own key IT capabilities and processes end-to-end, with a focus on reliability, security, and efficiency. You’ll lead delivery of technical projects, develop scalable IT systems, and collaborate closely with stakeholders across engineering, operations, and facilities.
This role blends high-impact delivery with strategic systems thinking—and is ideal for someone who enjoys turning ambiguity into reliable, high-performance operations.
Key Responsibilities
Capability Ownership & Strategic Delivery
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Own and maintain core IT capabilities for the Sunnyvale office and globally.
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Define and document reliable, measurable processes aligned with global IT standards.
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Collect and use high-quality metrics to assess effectiveness and drive continuous improvement.
Technical Leadership & Execution
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Lead projects across networking, device management, infrastructure automation, and endpoint support.
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Anticipate dependencies, identify risks, and lead delivery of systems that are scalable, secure, and maintainable.
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Design and execute onboarding/offboarding workflows, access provisioning, and inventory lifecycle management.
Collaboration, Communication & Influence
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Act as the primary technical point of contact for IT in North America—working closely with colleagues across Europe and APAC.
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Communicate effectively with both technical and non-technical stakeholders to align on capability goals and delivery timelines.
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Maintain clear, user-friendly documentation and contribute to the global IT knowledge base.
Mentorship & Culture Building
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Support and mentor junior engineers and service desk staff across sites.
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Contribute to inclusive hiring efforts and represent IT in cross-functional initiatives.
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Promote a culture of high quality, documentation, and systems thinking within and beyond IT.
Security, Compliance & Vendor Engagement
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Implement and maintain security controls across endpoints, identity systems, and physical environments.
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Own relationships with local vendors (e.g., ISPs, AV, MDM, office hardware providers), ensuring consistent service delivery.
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Align local compliance efforts with Wayve’s global security and privacy requirements.
About You
Essential
- 7+ years in IT operations, infrastructure engineering, or systems support roles in fast-paced environments.
- Deep experience supporting and automating macOS, Windows, and Linux endpoints.
- Strong technical skills across networking (TCP/IP, VLANs, DHCP/DNS, VPNs), identity/access control, and site setup.
- Practical experience with:
- MDM platforms (e.g., Kandji, JAMF, Intune)
- ITSM tooling (e.g., Jira Service Management, ServiceNow)
- ITIL-aligned workflows (incident/change/request/knowledge)
- Endpoint security, asset lifecycle, and zero-touch provisioning
Desirable
- Skilled at identifying gaps in capability and proactively launching initiatives to address them
- Experienced in stakeholder management and cross-team coordination
#LI-HH1
We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.
For more information visit Careers at Wayve.
To learn more about what drives us, visit Values at Wayve
DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.
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