Manager, Eligibility

Remote Opportunity; Must be in the State of CA – 10-15% of travel 

At WelbeHealth, each participant of our program is guided by our interdisciplinary team (IDT), composed of clinical and non-clinical members who work cohesively to provide all-inclusive care to our most vulnerable senior population.

At WelbeHealth, the Manager, Eligibility is a pivotal role responsible for ensuring the smooth operation of Medicaid and Medicare coverage maintenance and the acacuracy & integrity of eligibility data across all systems. While overseeing the Eligibility team, this leader will drive efforts to maintain uninterrupted participant coverage, safeguard revenue, and uphold strict compliance standards. They will serve as the central link between central operations, market-level leaders, and external partners to ensure that all participant data is accurate, current, and seamlessly integrated for all WelbeHealth PACE programs. The Manager, Eligibility is a member of the WelbeHealth leadership team and facilitates collaborative relationships across WelbeHealth and with external stakeholders to promote WelbeHealth values, team culture and mission.

Duties and Responsibilities:

• Lead our Eligibility team to ensure our participants maintain eligibility for PACE services through proactive management including but not limited to establishing strategies, tools and management processes that prevent eligibility discrepancies
• Leverage advanced data analytics and a deep understanding of regulatory requirements, to proactively identify and mitigate risks pertaining to participant eligibility; ensure reporting accuracy by supervising the verification of eligibility data in key reports, such as encounter and prescription drug event reporting
• Oversee participant demographic, eligibility and enrollment data integrity across Welbe systems
• Monitor revenue impact by directing the analysis of eligibility data, identifying potential financial risks, and ensuring that these risks and outcomes are communicated to finance teams and local programs
• Effectively communicate risks and outcomes to key stakeholders while engaging in a collaborative process that transforms complex data into actionable insights that result in timely decision-making
• Coordinate with local market leaders by directing efforts to identify and prioritize high impact discrepancies, ensuring the team executes corrective actions efficiently and effectively
• Liaise with county and state agencies and other governmental agencies to verify continuous eligibility for Welbe participants and ensuring participants’ Medicaid and Medicare coverage is correctly attributed

Qualifications and Requirements:

• Bachelor’s Degree in relevant field preferred
• Minimum of five (5) years’ experience working in healthcare or social services administration is required
• Minimum of three (3) years of experience interacting with local government Medicaid or Social Security agencies required
• Minimum of one (1) year of experience working with Medicare eligibility and Center for Medicare and Medicaid Services
• Two (2) years’ supervisory experience with demonstrated ability to mentor and develop team members
• Experience leading in a data-driven organization, leveraging reports and data to prioritize and manage people and projects
• Experience working in a larger scale company environment is highly desired

Benefits of Working at WelbeHealth: Apply your compliance expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• BENEFITS: Health Coverage on Day 1, Paid Parental Leave, 401K Match
• PERKS: 17 days of paid time off in year one, 12 company holidays & 6 sick days
• GROWTH: Career path advancement and leadership opportunities

Salary/Wage base range for this role is  $120,164 - $140,264 / year + Bonus + Equity. 

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com