Business Intake Coordinator

Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal’s survey of the nation’s largest law firms. 

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Business Intake Coordinator position in our White Plains, NY Office.

This position offers a flexible, hybrid working arrangement.

Key Responsibilities:

• Manages and tracks all client implementations on applicable electronic billing systems. Effectively liaising with attorneys, clients, middleware vendors and other administrative teams to meet the timeline for implementation and the specific electronic billing system requirements
• Monitor all active matter transitions to e-billing, prioritizing and ensuring their timely completion
• Identifying and documenting compliance requirements for each client’s e-billing process
• Coordinating client guideline review and implementation
• Reviews new matters to ensure all relevant electronic billing information is properly entered into the billing system so that invoices are ready to submit electronically when approved. Follows up with partners, secretaries, and clients, as appropriate, to obtain the required information
• Assesses implementation process for improvements and possible efficiencies
• Participating in firm-wide and departmental compliance projects and initiatives
• Performing other duties as assigned
• Processing write-offs per Firm policy
• Assistance with the creation and distribution of daily, weekly, monthly reports

Qualifications

• Bachelor’s degree and internship/work experience or 1-3 years’ experience in legal e-billing may substitute for education
• Knowledge of legal billing and Middleware systems preferred but not required (i.e. Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
• Intermediate knowledge of Microsoft Excel and Outlook is preferred
• Strong reading comprehension, analytical and problem solving skills
• Ability to exercise proper judgment
• Ability to produce detailed and accurate work products
• Ability to organize and prioritize work in a fast-paced and high volume environment to meet deadlines and daily requirements
• Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients
• Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature
• Ability to identify issues and oversee the execution of resourceful solutions
• Willingness to learn and develop new skills
• Experience in project management a plus
• Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.) a plus

Why Should You Apply? 

• Benefits: Outstanding benefits package, including 401k match and generous PTO plan
• Career Growth: Ample opportunities for professional development and advancement
• Employee Perks: Access to corporate discount plans and other benefits

Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.

Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.  It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. 

Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users.  You may review our Accessibility Policy here.

California Residents may review our CCPA notice for applicants and employees here.

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