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Intern - Platform Solutions Engineer

Tokyo, Japan

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

Workato is searching for passionate and ambitious individuals to join our Enterprise Automation Internship Programme. This exciting internship opportunity offers hands-on experience and the chance to develop your technical skills in a fast-paced and dynamic work environment. As an Intern - Platform Solutions Engineer, you will work closely with our team to support them in various exciting and impactful tasks, ranging from usage analysis and customer support to event coordination.

[Minimum Commitment] 6-12 months internship

  • During school term, at least 15 hours per week (except around exam periods where lesser time allowed)

  • During school vacation, at least 30 hours per week (within Workato Business Hours, 9am-6pm)

In this role, you will also be responsible to:

  • Design and develop automation workflows tailored for demos, PoCs, and customer projects.

  • Create integration connectors to seamlessly connect different systems and maximize the efficiency of workflows.

  • Collaborate with cross-functional teams to gather requirements and understand project objectives.

  • Implement best practices for automation workflows and integration development to ensure scalability and maintainability.

  • Test and debug workflows and integration connectors to ensure their accuracy and reliability.

  • Continuously optimize and improve automation workflows and integration connectors based on feedback and performance analysis.

  • Provide technical support and guidance to internal teams and customers ensuring a seamless customer experience.

  • Analyze data to uncover valuable insights that shape our product strategy and customer success.

  • Guide customers through their onboarding journey, answering questions and providing guidance for success.

  • Assist in planning and coordinating training workshops and events.

Requirements

Qualifications / Experience / Technical Skills

  • Must reside in Japan.

  • Currently enrolled in a degree program related to computer science, information technology, engineering, information systems, business analytics or a similar field.

  • Proficiency in data analysis tools and techniques (e.g., Excel, Google Sheets) is a plus.

  • Exceptional written and verbal communication skills that captivate and engage.

  • Language Proficiency Requirement: Native-level proficiency in spoken and written Japanese. Spoken and written english is a plus

  • Oversees work or education experience are welcome

Soft Skills / Personal Characteristics

  • Interested in Technology

  • Attention to detail and a focus on delivering high-quality work.

  • Excellent communication and collaboration skills to work effectively within a team and with stakeholders.

  • Ability to manage multiple projects simultaneously and meet deadlines.

  • Strong problem-solving skills with the ability to design and implement efficient and scalable solutions.

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Workato fosters an environment where diversity is celebrated and employees feel a sense of community and belonging. Our ability to win together as a team and to better each other is strengthened through our global perspectives, cultures, and identities. Your responses to the following questions are used (in aggregate only) for anonymized reporting related to our diversity and inclusion efforts. Your responses will not be associated with your specific application, will not be shared with the hiring team, and will not in any way be used in the hiring decision.

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