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Senior Product Designer, AI Agents

Palo Alto, California

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We're looking for a Senior Product Designer to lead projects that define the future of AI-powered automation at Workato. 

This role spans the full spectrum of our AI product portfolio. You’ll be designing AI-assisted workflow creation tools that help users build workflows faster and better, shaping the builder experience of AI agents, or exploring entirely new AI-powered capabilities that transform how enterprises approach automations that truly solve their business needs. The challenge is making sophisticated AI functionality feel approachable, trustworthy, and genuinely empowering.

You’ll be partnering closely with product managers, engineers, and researchers — not just to execute on given specs, but to help drive what gets built and why. We’re looking for someone who can move fluidly between concept and craft, equally excited about shaping the big-picture UX vision for AI in Workato, and obsessing over the microinteractions that make it feel alive.

This is a critical role for a designer with a proven track record of shipping impactful products, a strong understanding of the AI landscape, and the ability to translate complex technical capabilities into intuitive experiences that deliver real business impact.

Requirements

Qualifications / Experience / Technical Skills

  • 7+ years of experience as a product or interaction designer, with a strong foundation in complex enterprise or data-driven systems (e.g., integration, automation, API management, or data orchestration platforms), and direct experience designing AI-powered or intelligence-driven tools in recent years.

  • A portfolio that demonstrates end-to-end product thinking, showcasing how you’ve turned complex systems or AI capabilities into intuitive, human-centered experiences, and shipped it with your team.

  • Strong interaction and visual design skills – you have a deep understanding of information architecture, user flows, and system design, combined with a keen eye for layout, hierarchy, typography, and visual polish.

  • Experience collaborating closely with engineers and product managers to define what gets built, not just how it looks.

  • Proven ability to work independently through ambiguity, from exploration to delivery, balancing speed, craft, and user impact.

  • Technical fluency – you understand how AI and automation systems work—you don’t have to code, but you understand what’s possible.

  • Strong prototyping skills – confidence in creating responsive designs and interactive prototypes in Figma. Experience with motion design and prototyping using Cursor, Framer, HTML/CSS, or AI-native tools (e.g. Prompt-driven prototyping, ChatGPT Canvas, or Figma AI) is a plus.

  • Understanding of accessibility best practices (WCAG) and inclusive design principles.

Soft Skills / Personal Characteristics

  • Strong communication skills—you present ideas with clarity, welcome feedback, and are able to influence and align cross-functional teams.

  • Curious, proactive, and low-ego—you seek feedback, share knowledge, and experiment with emerging technologies to raise the bar for your craft.

  • User and craft driven – you design with users’ trust in mind, ensuring AI experiences feel transparent and empowering, whilst holding a high bar for quality.

  • Comfort with ambiguity – AI product design often means working ahead of fully-defined requirements and helping shape what's possible. You thrive in rapid iteration and fast-paced, innovative environments.

For California applicants, the pay for this role starts at $150,000 and increases based on experience.

To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

(REQ ID: 2427)

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