About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

As a Learning Content Developer at the Workato Academy team, you will build high-quality, scalable, and engaging self-paced learning experiences that helps learners understand Workato’s platform concepts, product usage and best practices across its Orchestrate and Agentic capabilities.

You will partner closely with instructional designers to translate learning design outlines into polished, learner-ready courses—leveraging strong interaction design, visual storytelling, and technical accuracy to deliver an intuitive and effective learning experience, while aligning with Workato Academy’s design standards.

 You will also be responsible to:

• Learning Experience Development: Translate learning design outlines into detailed storyboards, interaction flows, and multimedia designs, and develop them into engaging, learner-centric eLearning modules. Apply best practices in interaction design, visual storytelling, and content flow while maintaining instructional intent.
• Content Production & Craft: Develop high-quality learning assets—including conceptual modules, scenario-based exercises, assessments, and product demonstrations—that simplify complex technical concepts and promote practical understanding.
• Technical Interpretation: Collaborate with instructional designers to express technical concepts clearly through well-structured content, interactions, and multimedia elements.
• Content Quality & Standards: Ensure all deliverables meet Workato Academy standards for usability, accessibility, consistency, and visual quality across formats and devices.
• Content Maintenance & Scalability: Maintain and update learning content in accordance with product releases, ensuring accuracy while designing assets for efficient updates and reuse.
• Continuous Improvement: Incorporate learner feedback, analytics, and stakeholder input to improve content effectiveness, usability, and engagement over time.
• Course Staging & LMS Publishing: Stage and publish courses in the LMS, managing modules, assessments, and supporting assets (thumbnails, certificates, etc) to ensure a seamless learner experience.

Requirements

Qualifications / Experience / Technical Skills

• 3+ years of experience developing self-paced eLearning for SaaS or enterprise software platforms.
• Skilled in transforming learning design outlines and technical concepts into engaging and effective eLearning assets—interactive modules, videos, Rise360 courses, labs, and assessments—that drive understanding and retention.
• Proficiency in eLearning and multimedia tools (e.g., Articulate Rise, Storyline, Captivate, Camtasia, Adobe Creative Suite, HTML) to develop and enhance interactive learning experiences.
• Familiarity with adult learning principles and user experience (UX) principles to design intuitive, well-structured course flows.

Preferred Qualifications

• Experience with low-code/no-code, automation, integration, or AI-driven platforms.
• Experience supporting content in a release-driven product environment.
• Experience staging and publishing courses in an LMS, including creating launch assets such as thumbnails, metadata, and learner credentials.

Soft Skills / Personal Characteristics

• Attention to detail in accurately interpreting technical content and translating it into clear, engaging interactions for learners.
• Ability to iterate effectively based on feedback from stakeholders and learners.
• Comfortable with some flexible working hours to support collaboration across global time zones

(REQ ID: 2642)