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Admissions Coordinator

Calle 56 - Num 444-A por 33 y 35, Colonia Centro Merida Yucatan

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

 

WorldStrides is seeking an Admissions Coordinator to support a variety of impactful projects that contribute directly to our mission of delivering transformative educational travel experiences.

In this role, you’ll be involved in reviewing student applications and entering them into the database; tracking course statistics and enrollments; following up on delinquent application materials; providing customer service to students and parents via phone and email; and assisting in recruiting and outreach to schools, which may include travel during certain times of the year. You’ll also contribute to the review and posting of students' pre-travel paperwork.

Additionally, the ideal candidate will provide ad hoc support for the successful delivery of programs, including collaboration with marketing, operations, and program management teams. This may involve traveling to and working on the programs. The role includes direct communication with internal staff and requires the ability to make and support business decisions confidently. You’ll also monitor student experiences throughout programs, assisting with questions, concerns, and coordinating accommodations.

Responsibilities:

  •  Assist with sales cycle
  • Review student applications and processing in data base
  • Provide excellent customer service via and email
  • Follow application through process up to following up on delinquent application material

Qualifications:

  • Bachelor’s Degree in Arts/Sciences (BA/BS) College degree
  • Excellent verbal and written communication skills
  • Ability to work efficiently in a team environment
  • Willingness to take initiative
  • Strong organizational and troubleshooting skills
  • Detail oriented with the ability to prioritize and work on various projects simultaneously
  • Experience living/studying abroad and foreign language fluency a plus
  • Must be proficient with Microsoft Word/Excel
  • Some CRM experience is ideal.
  • Ability to work autonomously
  • Academic experience and or travel abroad experience preferred
  • Ability to travel seasonally and work extended days/ hours as directed by program needs
  • Capacity to provide field support for applicable programs

Work Perks:

  • Fun & driven environment.
  • Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, and HSA with employer contribution. 
  • 11 paid floating corporate holidays, 1 paid volunteer day & up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
  • Tuition reimbursement up to $5,250 annually
  • $1,000 towards professional certifications annually
  • Opportunities for paid and discounted travel.
  • Flexible work schedule providing on-site, remote, and virtual office opportunities.
  • Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
  • Fitness Center and café onsite at select locations.
  • Employee Assistance Program (EAP)
  • Paid Parental, Caregiver, and Disability leave.
  • Team Member Discount Program

 

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas. 

 

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