Implementation Lead

WPP is the trusted growth partner for the world’s leading brands. 

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. 
 
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
 
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. 
 
For more information, visit WPP.com.
 

Why we're hiring:

WPP is undergoing a significant technological transformation, modernising systems, embracing cloud and micro-service architectures, and leveraging data to drive innovation. Our global collective, WPP Media, uses cutting-edge tech and data-driven insights to accelerate client growth worldwide.

We're seeking an experienced Implementation Lead to drive the rollout and adoption of our critical Wrike Program solutions across WPP and WPP Media.

This pivotal, hands-on leadership role involves driving the planning, coordination, and successful rollout of Wrike solutions and features across our global businesses. You'll champion implementation, actively contributing to change activities and fostering strong relationships across Product, Platform & Governance teams, Wrike, and senior leadership.

Your work will directly impact business-critical workflows, significantly enhancing operational efficiency, data integrity, and user adoption for agency teams worldwide. Operating within a globally distributed model, you'll thrive in a fast-paced environment, collaborating across time zones to deliver measurable outcomes.

If you're a delivery-focused leader with a passion for driving global tech implementation and transforming how teams collaborate, we want to hear from you!

What you'll be doing:

• Lead the end-to-end implementation and rollout of all Wrike Program solutions and feature releases across WPP and WPP Media.
• Act as a trusted partner, guiding business stakeholders through successful planning, readiness, rollout, and adoption phases.
• Develop and execute strategic implementation roadmaps, aligning them with critical business priorities and dependencies.
• Collaborate seamlessly with Product, Platform & Governance teams to ensure aligned rollout sequencing and implementation strategies.
• Proactively communicate and manage expectations with business units regarding new features, enhancements, and solution readiness.
• Maintain clear visibility of delivery progress, risks, and outcomes through robust tracking, reporting, and proactive issue resolution.
• Lead and mentor the Implementation Tower team, including regional Implementation Managers and the Change Success Manager.
• Ensure consistent and effective execution of implementation activities globally, covering onboarding, configuration, rollout support, and issue resolution.
• Provide hands-on support for implementation and change activities during critical phases or complex rollouts.
• Drive adoption, enablement, and continuous improvement, leveraging feedback and metrics to enhance future delivery outcomes.

What you'll need:

• Global Implementation Leadership: Proven leadership in large-scale, global platform implementations or complex enterprise delivery roles.
• Expert Program Management: Strong project and program management skills, specifically managing complex, multi-region delivery roadmaps.
• Team & Leader Development: Demonstrated ability to manage and develop high-performing delivery teams and people leaders.
• Strategic Alignment: Ability to align implementation plans with business priorities and consistently ensure commitments are met.
• Delivery Tracking & Communication: Proficiency in tracking, reporting, and communicating delivery progress, risks, and outcomes.
• Cross-Functional Collaboration: Strong collaboration skills across Product, Platform, Governance, and other key cross-functional teams.
• Hands-on Contribution: Willingness and ability to directly contribute to implementation and change activities when needed.

Highly Desired Skills and Experience

• Matrixed Organisation Experience: Operating effectively within global, matrixed organizational structures.
• Change & Adoption Leadership: Experience driving large-scale adoption, change management, or enablement initiatives.
• Agility & Adaptability: Comfort and effectiveness in fast-paced, evolving environments with competing priorities.
• Process Improvement: Ability to improve delivery methodologies, rollout approaches, and execution models.
• Platform Familiarity: Experience with enterprise workflow or SaaS platforms (e.g., Wrike, Asana, Monday.com, or similar).
• Data-Driven Improvement: Familiarity with adoption metrics, success measurement, and continuous improvement practices.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.