IT Finance Systems Analyst (Coupa Administrator)

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

Yext is seeking a talented IT Finance Systems Analyst in Hyderabad, India for administering our P2P (Coupa) and T&E (Concur, Trip Actions) systems. Individuals in this role will act as System Administrators for applications in the P2P and T&E space (Coupa, Concur, Trip Actions), will maintain the system and resolve system issues. This role will work with internal stakeholders, performing hands-on configurations, troubleshoot system related issues, create reports, and manage ongoing system updates. This role will report to the Sr Director, G&A Systems. This role is fully on-site in our Hyderabad, India office.

What You'll Do

• Primary responsibility is to administer and main the Coupa Platform and Identify opportunities to leverage Coupa functionality to improve process efficiencies
• Design and configure Coupa to account for new process requests/requirements
• Troubleshoot and debug production issues and enhancements
• Onboard Suppliers, and manage punch outs & catalogues, contracts, PO cXML and invoice transmission process, compliant invoicing, and invoice posting in NetSuite
• Review and deploy Coupa releases, provide variance assessments/impacts, as well as perform rollout analysis and UAT testing
• Assist in the development of detailed system specifications for major business systems or technical support and/or development, integration, and implementation projects
• Manage common Coupa system tasks, including configuring content groups, company codes, chart of accounts, approval chains, PO & requisition processes, tax coding, invoicing, and configuring process workflows, receipts, and variance tolerances, and define and deploy Coupa best practices
• Implement efficient, effective, and user-friendly processes within Coupa
• Work closely with the accounts payable department and integrations teams to resolve any issues with Invoice posting to NetSuite.
• Create training manuals and courses as needed 
• Create custom reports as needed to Track and report on identified key performance indicators
• Perform other responsibilities as requested by leadership
• Provide deep Coupa functional and technical expertise in the Procure to Pay end to end process area as well as key integration points across the system architecture.
• Provide administrative support for Concur (Expense) and Trip Actions (Travel management) solutions

What You'll Have

• Bachelor’s degree in supply chain, Business Administration, IT, or a similar college level education
• All candidates, who may not have the above-listed years’ experience, but can demonstrate the necessary skills, may apply and will be considered
• 3 years’ experience in a Coupa Administrator role 
• Can administer and deliver Coupa projects by building approvals, workflows, and complex configurations
• Ability to communicate with business partners to run configurations, approval processes, and user support
• Ability to excel in a fast-paced environment, set priorities, and follow through with assigned responsibilities
• Ability to work independently, think strategically, and problem solve
• Experience working in a support role utilizing Zendesk or other ticketing tools.
• Experience with Concur, Trip Actions or any other Travel & Expense tools is desirable

Perks and Benefits

At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture.

We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including:

• Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions.
• Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance.
• Health & Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements).
• Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition.
• World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas.

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Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.