Back to jobs
New

Lead Software QA Engineer, AI Automation

Remote - United States

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Why This Role Exists
Most teams slow down to achieve quality.
We believe the opposite: quality is what enables speed.

We are building an AI-first engineering organization where developers ship fast, confidently, and continuously. That only works if someone owns the system of how quality, data, and delivery come together.

That someone is you.

This is not QA. This is not project management.
This is a high ownership role where you shape how an AI-First team builds, validates, and ships production software.

What You Will Own

Make Quality a Built-In System, Not a Gate

  • Turn quality into developer behavior, not a downstream function
  • Teach engineers to anticipate failure modes, edge cases, and data issues before writing code
  • Build automated test systems that act as guardrails, not overhead
  • Define what “production-ready” actually means and enforce it through systems, not process
  • Eliminate “hope-driven releases”

Define What’s Buildable Before It Gets Built

  • Partner with Sales and Product to pressure test ideas early
  • Answer: Is this possible? With what data? At what cost? With what trade-offs?
  • Translate ambiguity into clear execution plans engineers can run with
  • Kill bad ideas early. Shape good ones into something buildable

Own the Data Reality

  • Map and understand how data actually flows, not how people think it flows
  • Identify what data exists, what is missing, and what is unreliable
  • Navigate internal systems and third-party integrations with confidence
  • Ensure every feature is grounded in real, usable data, not assumptions

Bring Domain Depth (MarTech / AdTech + Healthcare)

  • Apply real-world understanding of identity, activation, measurement, and data constraints
  • Operate within healthcare realities, including compliance and sensitivity of data
  • Ensure what we build is not just technically correct, but market-relevant and viable

Drive Delivery Like an Owner

  • Run delivery for a team of AI-first engineers
  • Break down work into clear, executable steps with no ambiguity
  • Drive predictable delivery without slowing the team down
  • Surface risks early and adjust before they become problems
  • Align Product, Engineering, and GTM without friction

Redefine QA for AI-First Development

  • Build testing strategies for AI-generated and non-deterministic systems
  • Validate outputs, not just code
  • Create evaluation frameworks for AI reliability, accuracy, and behavior
  • Ensure AI accelerates development without degrading quality

What Makes You a Strong Fit

  • You have likely outgrown traditional QA or delivery roles
  • You think in systems, not tickets
  • You can go from data model → product requirement → test strategy → delivery plan without handoffs
  • You are comfortable pushing back on Product and Sales when things do not make sense
  • You know how to make engineers better without becoming a bottleneck
  • You care deeply about what happens in production, not just what gets shipped

Your Background Likely Includes

  • Deep experience in quality engineering, SDET, or technical delivery leadership
  • Strong hands-on experience with test automation and CI/CD systems
  • Ability to query and reason across complex data systems (SQL required)
  • Experience with AI-assisted development or ML/LLM-based systems
  • Strong familiarity with MarTech / AdTech ecosystems, healthcare is a major plus

What Success Looks Like

  • Engineers ship to production with confidence, not hesitation
  • Bugs are caught before customers ever see them
  • Automated tests are trusted, fast, and low maintenance
  • Discovery is grounded in data reality, not assumptions
  • Delivery is predictable without heavy process
  • The team moves fast because quality is built in, not added later

Why You Should Join

  • You will define how an AI-first engineering organization actually operates
  • You will have real ownership across quality, data, and delivery
  • You will work on high-impact MarTech / AdTech problems in healthcare
  • You will operate in a team that values speed, clarity, and production outcomes

Bottom Line

If you want to:

  • Move beyond QA as a function
  • Operate as a force multiplier for an engineering team
  • Build systems that let teams ship fast without breaking things
  • This role is for you.

BENEFITS & PERKS

  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $150,000 - $200,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

 

#LI-TS1

Create a Job Alert

Interested in building your career at Zeta Global? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Demographic Questions

Zeta collects this Voluntary Demographic Data only with your consent, for the sole purpose of tracking and improving the diversity of our applicant pool. Any information you choose to provide will not be considered for employment purposes, will not be associated with your employment at Zeta if you are offered a position, and is not used to make hiring or employment decisions.  This data will be maintained unless you withdraw your consent. You may withdraw consent for this data to be maintained by Zeta at any time by contacting your Recruiter. If and when you are employed by Zeta, you may withdraw consent by contacting your HR Partner. If and when you onboard with Zeta, you will also be asked to complete an EEOC questionnaire that collects additional demographic data in order for Zeta to meet its legal requirements.

We are committed to building diverse teams with different identities, backgrounds and perspectives. We believe in providing a forum to connect at Zeta, to learn and celebrate differences. Our mission is to ensure we have an environment that enables a deep level of trust and belonging, so everyone feels invited to bring their whole selves to work, and to increase both diversity at Zeta as well as in the technology industry.  

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin, or any other basis protected by applicable federal, state or local law; nor does Zeta discriminate on the basis of sexual orientation or gender identity or expression.  

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zeta Global’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.