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Revenue Operations Analyst

Phoenix, AZ

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission: 

To actively connect people to their next great opportunity.

 

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

 

Summary:

The Revenue Operations team’s mission is to maximize the effectiveness of ZipRecruiter’s go-to-market capabilities by bringing data-driven decision making, GTM strategy development, and operational optimizations to our SMB and Enterprise businesses.  We are looking for a high performing analyst to join our team and play a key role in supporting our enterprise sales and customer success teams.

 

The Enterprise Operations Analyst will support all our enterprise go-to-market functions, including sales and customer success teams, and assist the Revenue Operations team in improving & supporting key processes and functions.  This role will provide day to day support of all things related to accounts & books of business.  This will also involve documentation of changes/updates to our rules of engagement and/or standard operating procedures.  The analyst will collaborate extensively with other Revenue Operations functions on process improvements and in support of our enterprise sales teams to ensure they can focus on revenue generation from their book of business.

 

Key Focuses:

 

  • Support the sales and customer success account change (owner, hierarchy, transfers, etc.) and book of business processes
  • Work in Salesforce.com and Google Sheets to execute required account changes
  • Update or provide documentation on account processes
  • Develop reports and dashboards to support the delivery of business key metrics
  • Contribute to business process improvements or automation of various support tasks that might include account management, quoting, opportunity management, or commissions.

 

 

Minimum Qualifications:

 

  • Bachelor's degree with 1-3 years equivalent relevant work experience doing sales support within a revenue operations team
  • Advanced proficiency with Microsoft and/or Google-Suite applications
  • Experience with Salesforce.com supporting a sales organization
  • Understanding of sales processes, book of business, account assignments
  • Experience with reporting

 

Preferred Qualifications:

 

  • Technologically adept with Salesforce.com (certification(s), a plus)
  • Reporting experience using business intelligence platforms, SQL, and/or Salesforce.com reporting
  • Highly self-motivated with a consistent track record to act resourcefully and meet deadlines.
  • Steadfast focus on problem-solving and process improvement.
  • Exceptional at working as part of a team and independently in a fast-paced, constantly evolving environment
  • Strong communication skills (written & verbal) and comfort speaking in groups
  • Detail-oriented, organized, and strong time-management skills

 

As part of our team you’ll enjoy:

  • Competitive salary
  • Exceptional benefits package
  • Flexible Vacation & Paid Time Off
  • Employer-matched 401(k) plan 

 

The US base salary range for this full-time position is $70,000-$97,500. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

 

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

 

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

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