AI Business Partner

Level Up Your Career with Zynga!

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more!

Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level.

Join us and be part of the play!

Position Overview:

We are seeking an AI Business Partner to join our team as we build, support, and implement our AI strategy at Zynga. In this role, you play a key part in ensuring individuals throughout the business are well-positioned to benefit from this exciting new technology, including collaborating directly with partner teams, deploying limited evaluations, working with vendors, developing important resources and reference materials, and assessing the overall impact of these tools.

What You'll Do:

• Foster strong relationships and open communication across Zynga to educate, share best practices, and overall set our customers up for success with our tools.
• Stay current on the trends and advancements in the AI ecosystem.
• Work with stakeholders across disciplines (e.g. the Art community) to develop, track and report on business KPIs relevant to AI implementation
• Assess the adoption and efficiency of these services to inform if we should modify the terms of our engagement, migrate to a new solution, or eventually build our own. 
• Be responsible for onboarding and sunsetting these vendors. 
• Raise issues and feature requests to our vendors.
• Evaluate AI vendors for fitness, ethics, security and legality. 
• Assist in AI governance and compliance of third-party providers by working with Legal and other partners including maintaining the status of each vendor, tracking issues, managing tickets, coordinating meetings, and reporting to management.
• Expedite across dependencies such as Legal, Security, or Procurement to reduce delays in getting tools into the hands of our internal customers. 
• Coordinate closely with other fields (especially Production, Product Management, and Engineering) to ensure alignment against the AI team and T2's goals.

What You Bring:

• Bachelors in Business Administration or similar experience working in business operations or a related area  
• Understanding and knowledge of AI applications and methods
• Experience using or building AI
• Experience in project management, production, and/or product management
• Experience managing relationships with third-party vendors
• Strong communication and analytical skills
• Ability to manage workload and consistently achieve delivery timelines
• Ability to work independently with minimal direction
• Ability to challenge and influence in a collaborative way

Bonus Points:

• B.S. or equivalent experience in Computer Science or other relevant field
• Prior work in game development and/or customer success
• Experience gathering user feedback through playtesting or focus testing to draw insights and guide decisions

What We Offer You:

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site

The pay range for this position in Illinois at the start of employment is expected to be between $87,100 and $128,920 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Zynga’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).