FSQA Technician (6 Months Contract)

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

Position Summary/Objective:

Reporting to QA Supervisor, you will be responsible for monitoring and verifying food safety and quality assurance manufacturing and processing activities to ensure that our products are made in compliance with Riverside standards and customer specifications and to meet and exceed food safety, quality, and regulatory requirements.

**This role is a 6 months contract role; working hours for this position will be Fridays and Saturdays from 11pm to 1130AM, for a total of 24 hours a week.** 

Key Accountabilities and Activities:
• Demonstrate and uphold Riverside Natural Food’s core values
• Assist in implementing Riverside and BRC Food Safety standards in manufacturing
• Provide clear and effective training to Senior Operators for conducting Critical to Quality and CCP checks and other Operators on performing analytical testing such as moisture checks, temper checks, etc.
• Support Riverside in establishing and maintaining food safety culture among employees by carrying out monthly food safety talks and assessments
• Conduct routine pre-operational inspection duties to assure compliance to sanitation standards
• Verify procedures and records such as CCP, critical limits as per schedule monitoring and deviation procedures or steps to be taken in the event of non-conformance
• Perform scheduled GMP and non-conformance audits to monitor manufacturing practices
• Communicate test results and provide recommendations for operations personnel to ensure finished products are within specifications
• Ensure complete and accurate records of all testing and evaluations are maintained and verified for compliance to specifications
• Sample and perform sensory evaluation of incoming ingredients and finished products
• Verify packaging artwork to ensure they meet company specifications; conduct qualitative and quantitative testing of finished goods
• Perform scheduled glass inspections, environmental and sanitation swabbing
• Perform verification of COA, sampling and receiving of raw material in SAP
• Support root cause analysis on external complaints and internal non-conformances
• Maintain highest possible housekeeping standards to prevent microbial contamination
• Maintain all related records, ensure verification as required
• Support/participate in completing document and process reviews and audits
• Keeps the work atmosphere FUN by keeping it light and welcoming
• Other duties as assigned

Reporting Relationship:
• The position reports directly to the QA Supervisor.

Skills and Education requirements: 
• Minimum 1-2 years of working experience in a food safety or quality assurance role in the food industry preferably
• Minimum Post Secondary education in Food Science and Technology, Microbiology, Chemistry, or a related discipline
• Strong attention to detail and ability to work with a high degree of accuracy
• Familiar with GFSI schemes (BRC), GMP, and HACCP
• Exceptional time management and organizational skills, self-starter with a high level of initiative and ADAPTABILITY.

• Excellent interpersonal and communication skills, ability to convey complex information to a non-expert audience
• TEAM player with a positive attitude
• Good computer skills with intermediate level Microsoft Office Word, Excel and Outlook
• Analytical, with problem-identification and problem-solving capabilities;
• PASSIONATE and positive attitude with a desire to learn and collaborate;
• Aptitude to exhibit, RESPECT and protect Riverside’s Core Values in a changing environment
• Demonstrates HUMILITY throughout the company on a day to day basis
• Able to work on rotational shifts (day, afternoon, and night) and weekends as needed
• Flexibility working at different Riverside sites as needed

What we expect:

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.

What We Offer:

• Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
• Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.

Wait! There’s more!

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
• RRSP matching or IRA matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply:

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.